Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
719 reviews
- Rated 1 out of 5by Firefox user 15094608, 6 years agoDoesn't work: "Something went wrong" in both the add-on popup, and their setup page (capitalone.com/applications/eno/virtualnumbers/setup). Tried 5 times to sign in, with my username/password copied from the clipboard to make sure I didn't mistype anything. Also tried the Chrome extension - same failure.
GIVE ME A USEFUL ERROR! Not "Something went wrong". This is Error Management 101.
An it's not a "third party cookies problem". I made sure Firefox didn't block anything, and setup didn't work from CapitalOne's own setup page (no 3rd party situation there). This add-on is just broken.
Also, add-ons like these, that require permissions to READ AND CHANGE ALL THE DATA ON WEBSITES YOU VISIT, are a security nightmare. I worked at Google, and I can tell you there are easy ways to make extensions *request permissions on demand*, in a site-specific manner, instead of asking for that blank permission upfront, which most hapless users will automatically grant.
If this extension gets compromised (as quite a few others have), you're screwed. It will be able to read your bank/credit card/online Bitcoin wallet/ANY OTHER PASSWORD and data.
And it doesn't even work.
Uninstalled.
If you're looking for a simple and reliable alternative, sign up for Privacy.com. No spying extension to install - just generate card numbers from their website.
Advice for Capital One: you may think you're making it more convenient for customers to provide an add-on instead of a simple page to generate virtual CC #s from your own website (like Privacy.com does). Well, you're not. The more complicated a solution is, the higher the likelihood for it to fail.
If you really want to offer virtual card numbers for your customers, please do so in a simple, honest, transparent way - like Privacy.com. You have the advantage of the brand, cashback etc. - Rated 5 out of 5by Firefox user 15083830, 6 years ago
Developer response
posted 6 years agoThanks for the review! Great to hear Eno is working well for you. We appreciate the feedback!- Rated 1 out of 5by Firefox user 13877392, 6 years agoDoesn't work....
installed and logged in but says both of my personal cards don't qualify. :(Developer response
posted 6 years agoThank you for your feedback. If your card isn't currently supported, please feel free to check back at a later date as Eno is always learning new tricks. - Rated 1 out of 5by kurczynski, 6 years agoI really love this app when it works, but it doesn't work a lot. It frequently hangs when trying to load my information.
EDIT: Version 4.0.0 doesn't workDeveloper response
posted 6 years agoWe're sorry to hear Eno isn't working for you at the moment. Make sure you're using the latest version of both Firefox and the extension and if its still not working, please give us a call at 866-750-0873. We can troubleshoot the issue further from there. - Rated 5 out of 5by Firefox user 15006994, 6 years agoQuick easy setup. Used it once so far. simple to use
- Rated 5 out of 5by Firefox user 14569358, 6 years ago
- Rated 5 out of 5by Firefox user 14979370, 6 years ago
- Rated 1 out of 5by Firefox user 14969766, 6 years ago
- Rated 5 out of 5by Firefox user 14737386, 6 years agoI love how simple it is to have a virtual card you can use that pops up during the checkout process automatically! I wish all my card companies offered such an option!
Developer response
posted 6 years agoThanks for your review! We're happy to offer Eno to our customers and its great to hear your feedback. :) - Rated 4 out of 5by Firefox user 14827931, 7 years ago
- Rated 5 out of 5by Firefox user 14798596, 7 years ago
- Rated 5 out of 5by Ken, 7 years ago
- Rated 5 out of 5by Firefox user 14602510, 7 years agoI've had zero issues with this since installing this add on. has come in handy multiple times.
- Rated 5 out of 5by Firefox user 14791045, 7 years agoThis is such a great feature. I love not having to worry so much if a particular merchant isn't doing all they should to keep credit card information safe. This is honestly one of the reasons I have a Capital One card. Keep up the good work.
Developer response
posted 6 years agoThanks for your review and words of encouragement! It's awesome to hear Eno is working well for you. :) - Rated 1 out of 5by Firefox user 14408625, 7 years agoThis thing is WORTHLESS!! Here's what I see: " Your virtual numbers got a makeover.
They'll now look something like this:" with a picture of Nicole's Nectarines and NO way for me to actually USE the thing!! No links, no place to fill anything in, or number to copy. "New look, same benefits" Yeah? Guess so, same 0 benefits.Developer response
posted 6 years agoHey there! We appreciate your feedback about virtual numbers. Eno should pop up automatically when checking out on a merchant's website. If that's not happening, you can click on the icon to get it started. If you're referring to something else not working, please give us a call at 866-750-0873 and we can troubleshoot further there. Thank you! - Rated 5 out of 5by Firefox user 14764208, 7 years ago
- Rated 1 out of 5by Firefox user 14760251, 7 years agoSounded like a good idea. But, it wouldn't load. The "just a moment" stretched to over 5 minutes. I may try again when I have an afternoon free.
Developer response
posted 6 years agoOh no! Please try and reinstall the extension. Also make sure you're running the latest version of Firefox. For help with checking for updates, please reach out to Firefox support. Thank you! - Rated 5 out of 5by Firefox user 14629366, 7 years ago
- Rated 2 out of 5by Firefox user 14739265, 7 years agoEvery time I close my browser I am logged out. When I log back in, I have to go through the entire process of setting this up all over again from scratch. So this works, but barely.
Developer response
posted 6 years agoWe want to take a closer look! To get help with this, please give us a call at 866-750-0873. Thanks! - Rated 5 out of 5by Firefox user 13634743, 7 years agoCan be fritz-y every once in a while, but in general is fantastic. Main complaint at the moment is that in no longer works on mobile Firefox.
- Rated 1 out of 5by Justin, 7 years agoUsed to be 5 stars, but as other reviewers have stated--Eno stopped working a few months ago (I now get stuck in a sign-in loop whenever the add-on is invoked), and dev hasn't responded with anything helpful. Clearing cookies/cache/history does NOTHING. Highly disappointing!
- Rated 5 out of 5by Firefox user 14693049, 7 years ago
- Rated 5 out of 5by Firefox user 12369690, 7 years ago
- Rated 4 out of 5by Firefox user 14720555, 7 years ago