Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
679 reviews
- Rated 1 out of 5by Firefox user 14323920, 6 years agoFirefox add-on doesn't work. Every time I try to use it, I get the error message "Something went wrong.
What, exactly? Well, that's what my team is busy figuring out. Please try again later." I've tried every day for the past week and no luck. Firefox is up to date, so I don't know what the problem is. Disappointing.
Developers: can you please help? The Eno page on the Capital One website has disappeared so I don't know how to reach out to you.Developer response
posted 6 years agoWe're sorry to hear you're running into trouble! If you have third party cookies disabled, you'll need to allow those or add an exception to use the Eno extension. If that doesn't solve your problem, we're happy to try to troubleshoot with you. Give us a call at 866-750-0873 when you have a moment. - Rated 5 out of 5by Firefox user 14322123, 6 years agoI have been using Eno and love it! Keeps my real card safe and is easy to use! Capital One is the only way to go!
Developer response
posted 6 years agoThanks for taking time to give us your feedback about Eno! We appreciate it! - Rated 1 out of 5by Firefox user 14315466, 6 years ago1. Keeps telling me to update my browser when it is up to date.
2. Why I need an add on and can't generate one on the main site is beyond me.Developer response
posted 6 years agoHi there -- Eno works best with Firefox version 57 and above, and is currently only supported in the U.S. If your version of Firefox is up-to-date and you're still running into issues, we'd love more details (ex: operating system) to investigate on our end. Thanks! - Rated 1 out of 5by Firefox user 14302180, 6 years agoUpdate 8/20/2019 - The last several times I've tried to use Eno, I get the " 'Something went wrong' What, exactly? Well, that's what my team is busy figuring out. Please try again later." I'm removing the app until it starts working again! Took it from 5 stars down to 1.
Update 5/4/2019 - Apparently Eno is no longer supported by Firefox. "Eno from Capital One could not be verified for use in Firefox and has been disabled."
This is a terrific add-on! Added to Firefox toolbar. Works seamlessly. Click on the Eno icon in the toolbar to create a virtual card, select a virtual card you've already used on a website, or manage your virtual cards. Secure way to shop without compromising your actual card number. BTW, this also works for Chrome equally well. - Rated 1 out of 5by Firefox user 12990002, 6 years agoWARNING
This system only works in the USA, it does not work in the UK !
customer service in the UK has no information at all, wasted my time setting up a UK card to be able to use ENO and now find its not for UK. THEY SHOULD WARN PEOPLEDeveloper response
posted 6 years agoHi there -- Apologies for the confusion! Right now, the Eno add-on is only available to Capital One credit card customers in the U.S. - Rated 1 out of 5by Firefox user 14277963, 6 years agoIt can't match my phone account with my Capitol One account which is crazy since I can do all my banking with Capitol One on that phone. It was a useful add-on until it got stupid regarding the phone number. I set up 3 cards and I can check on them, still use them, but I can't create new ones because Eno is brain dead about my phone. Back to BoA because it still works.
Developer response
posted 6 years agoHi there -- Sorry to hear you're running into trouble verifying your phone number. We know this is frustrating, but have tight security measures in place to try to ensure it's you. We're working hard to add alternative secure authentication methods and hope you'll give Eno another shot in the future. - Rated 1 out of 5by Firefox user 13733002, 6 years agoCompletely broken, hasn't worked once over months and months. Abandoneware at it's finest from a bank no less.
Developer response
posted 6 years agoHi there -- Sorry to hear our add-on hasn't been working for you. We recommend updating to the latest version of Firefox. If you're still running into trouble, we'd love more details about the specific problem. Thanks! - Rated 5 out of 5by Firefox user 13848727, 6 years ago
Developer response
posted 6 years agoHi there! Eno is very much available as a Firefox add-on. We recommend updating to the latest version of Firefox and giving it a try.- Rated 1 out of 5by Firefox user 14206908, 6 years agoIf your mobile phone is a pay as you go like Trac Fone, the app doesn't recognize the mobile phone as yours, so the app doesn't completely load so you can't use Eno.
- Rated 2 out of 5by Firefox user 14129033, 6 years ago
- Rated 5 out of 5by Dwij, 7 years ago
- Rated 5 out of 5by Firefox user 14090541, 7 years agoI went into all the websites that had my real credit card information and have updated them to use virtual numbers. Love using this for all my online purchases, never have to get up and get my wallet again!
- Rated 5 out of 5by Firefox user 14088234, 7 years ago
- Rated 5 out of 5by Firefox user 14088227, 7 years ago
- Rated 2 out of 5by Firefox user 13031434, 7 years agoFirefox add-on doesn't work, except on Capital One page. Can log into Cap1 and generate numbers, but too much annoyance.
- Rated 1 out of 5by Firefox user 14071406, 7 years agoDoes not work. I got a "something went wrong" error message.
- Rated 1 out of 5by Firefox user 14069370, 7 years agoWould love to use this on my credit card for online purchases but it simply DOES NOT WORK. I've tried repeatedly to set it up and always just get "Something went wrong." with no way to receive support.
- Rated 5 out of 5by Brandon Davis, 7 years agoUpdate: Original review mentioned that the add-on popup button doesn't appear in my toolbar. While this is true, Eno is still running in the background and will appear if it detects credit card form elements.
It would be great to see the popup icon all the time for access to general functions like managing virtual cards, but Eno is perfectly functional without it. - Rated 1 out of 5by Firefox user 13635080, 7 years agoInstalled and it doesnt even work it just says "our team is figuring out whats wrong"
- Rated 1 out of 5by Firefox user 14018659, 7 years agoFor the non-techy add-on extensions and the many approval and modification to my default settings make question the value of ENO
- Rated 5 out of 5by Firefox user 14004275, 7 years ago