I've used this for years. I don't recall any problems. The app is constantly updated.

The videos usually download before I can even navigate to the Downloads Folder. The interface is extremely easy to use.

It is free up to 720p. If you wish 1080p or MP3 you join the Pro option. I am happy with the level of the free service. It looks perfectly fine to me.

Most importantly, the product and service doesn't change. For years I have received the same quality with no additional requirements.

I highly recommend this product.