Now, it downloads the video over about 90 seconds and indicates that it has been successfully downloaded, except when you go to the file, it's saved as 0 mb; it's not a file at all. I'm giving this software 2 stars now simply because it has worked well in the past.

Works some of the time and not other times. The latest foible is dozens and dozens of language options and even though I select English, the language the video was originally recorded, it still downloads in some other language. This developer needs to allow the user to set language preference or at least default to the original language. Goodness, this is not an improvement.