Reviews for Free Download Manager official extension
Free Download Manager official extension by freedownloadmanager.org
Review by Firefox user 18842995
Rated 1 out of 5
by Firefox user 18842995, a year agoWhen running addon it has this statement as part of privacy policy:
"If you choose not to allow us to collect anonymous data, the FDM extension will be immediately removed from your browser."
This is not present on the privacy policy shared on firefox addon store.
The main issue is deception, but using such underhanded tactics is not great either. They never disclose what data will be collected or anonymized either.
Edit: found this response "We've implemented the recent anonymous data usage notification only to comply with the latest Mozilla’s requirements."
On one hand it is clearly stated that anonymous data is collected, on the other, this response implies that this is only because mozila required this statement. The only conclusion I can reach is that mozila is asking all addons to add this note no mater if they are collecting data or not, which, while possible, is hard to believe.
Edit 2: Some other comments from developers imply that this is to allow downloads (i.e. you need to send URL to server to download, etc). But all this is already called out separately and in great details outside of this mysterious anonymous telemetry. Thus, this is just necessary.
"If you choose not to allow us to collect anonymous data, the FDM extension will be immediately removed from your browser."
This is not present on the privacy policy shared on firefox addon store.
The main issue is deception, but using such underhanded tactics is not great either. They never disclose what data will be collected or anonymized either.
Edit: found this response "We've implemented the recent anonymous data usage notification only to comply with the latest Mozilla’s requirements."
On one hand it is clearly stated that anonymous data is collected, on the other, this response implies that this is only because mozila required this statement. The only conclusion I can reach is that mozila is asking all addons to add this note no mater if they are collecting data or not, which, while possible, is hard to believe.
Edit 2: Some other comments from developers imply that this is to allow downloads (i.e. you need to send URL to server to download, etc). But all this is already called out separately and in great details outside of this mysterious anonymous telemetry. Thus, this is just necessary.
Developer response
posted a year agoHello! We are very sorry that the consent screen about data transfer have caused so many negative emotions among our users. However, as we've already explained, the FDM extension needs to transfer downloads to the FDM application in order to work. Without this transfer, the extension simply can’t function. Due to the latest Mozilla’s guidelines, this process now requires users to explicitly consent to the data transfer. If you find this requirement unacceptable, you can always uninstall the extension. We appreciate your understanding and hope you will consider this before leaving a lower rating. Thank you.
781 reviews
- Rated 5 out of 5by M87, 12 days agoBest download manager around, in my opinion. Works flawlessly and is easy to setup/ use.
- Rated 5 out of 5by Abdur Rauf, 23 days ago
- Rated 5 out of 5by LoveFirefox, a month agoGood plugin but won't let you install the plugin unless you agree to let them spy on you?
EDIT: Thanks for clarification - makes sense, sorry for the bad review.Developer response
posted a month agoHello! The FDM extension only sends the data needed to start downloads in the FDM app. The anonymous data notice was added just to comply with Mozilla’s requirements.
If you’re not comfortable with this, you can choose not to install the extension. We appreciate your understanding and hope you’ll take this into account before leaving a lower rating. Thank you! - Rated 3 out of 5by Firefox user 19707915, 2 months ago
- Rated 1 out of 5by my name, 2 months agoWon't even let you install it unless you agree to let them spy on you through their add on, what a joke.
Developer response
posted 2 months agoHello! We would like to state once more that the FDM extension only transmits the necessary data to launch downloads in the FDM client. The anonymous data usage alert was implemented purely to meet Mozilla's stipulations. If you find this unacceptable, you can always choose not to install the extension. We appreciate your understanding and hope you’ll consider this before leaving a lower rating. Thank you. - Rated 5 out of 5by Firefox user 19794599, 2 months ago
- Rated 2 out of 5by Firefox user 19791727, 2 months agoremoves itself from your browser if you refuse anonymous data collection
Developer response
posted 2 months agoHello! The extension requires data transfer to the FDM app to function properly, and due to Mozilla’s policies, your consent is necessary for this process. If you choose not to allow it, the extension won’t be able to work and may remove itself. - Rated 5 out of 5by fac, 2 months ago
Developer response
posted 3 months agoHello! For the FDM browser addon to work correctly, you need to install the Free Download Manager software. You can download the most recent version on the official site of FDM. If you encounter any other issues, please contact our support team using this form: https://www.freedownloadmanager.org/support.htm.Developer response
posted 5 months agoHello! We appreciate you contacting us regarding your issue. For us to provide better assistance, could you please elaborate on it more specifically? You can directly send this detailed description to our support team via the following link: https://www.freedownloadmanager.org/support.htm. Thank you!- Rated 1 out of 5by TheTabbingMan, 6 months agoWas working great until recently. Now the extension constantly breaks and just stops anything from downloading and I have to disable and reenable the extension to fix it.
Developer response
posted 6 months agoHello! Could you kindly describe the issue in more detail including the browser version and FDM version, and forward it directly to our support team using this form: https://www.freedownloadmanager.org/support.htm - Rated 5 out of 5by Firefox user 14829039, 6 months ago
- Rated 5 out of 5by Luigails el Zorro Plomero, 6 months ago
- Rated 5 out of 5by frostbyte, 7 months ago
- Rated 1 out of 5by Drafer, 7 months agoIt can't download video, this can download as firefox, so I not need FDM for use my RAM and SSD memory
Developer response
posted 7 months agoHello! For the FDM browser addon to function correctly, it is required to install the Free Download Manager software. You can obtain the most recent version on the official site. If you encounter any other issues, please feel free to contact our support team through this form: https://www.freedownloadmanager.org/support.htm. - Rated 5 out of 5by Arman Daneshjoo, 7 months ago
- Rated 2 out of 5by Kiber, 7 months ago
- Rated 5 out of 5by Amr Abdelkhalek, 8 months ago
- Rated 3 out of 5by Firefox user 14172993, 8 months agoWell I was also a bit annoyed by the consent and immidiatly install, but then I've read the comments here. And you can definitly improve your wording in the addon. If you had written hey its because mozilla has introduced that new policy I would have understood it immidiatly, but like its now I was not sure why you need to do that.
Lets see how good the extension is :D - Rated 5 out of 5by たやまみ, 8 months ago
- Rated 5 out of 5by phpjunkie, 9 months ago
- Rated 1 out of 5by 1Beardrinks2Beers, 9 months ago
- Rated 2 out of 5by Vileace, 9 months agoWill not install if you choose not to allow data collection.
Developer response
posted 9 months agoGreetings! We would like to state once more that the FDM extension only transmits the necessary data to launch downloads in the FDM client. The anonymous data usage alert was implemented purely to meet Mozilla's stipulations. If you find this unacceptable, you can always choose not to install the extension. We appreciate your understanding and hope you’ll consider this before leaving a lower rating. Thank you.