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Reviews for NordPass® (legacy)

NordPass® (legacy) by NordVPN

3.4 Stars out of 5
5
210
4
59
3
25
2
34
1
137
465 reviews
  • by Firefox user 15694134, 5 years ago
  • by Firefox user 14341989, 5 years ago
  • by Firefox user 15686760, 5 years ago
    Won't work on Firefox. Have worked with support for a number of days with no success. Had Nordlocker too and it worked long enough to allow me to place items in the locker but when I went to retrieve one of them it wouldn't open. Turns out it only works on Windows 10. Cost me $12.99 to learn I should read the fine print with this company.

    Developer response

    posted 5 years ago
    Hello! Thank you for sharing your feedback - we’re very sorry for your experience! Please let us make things with NordPass right for you - reach out to our support team at support@nordpass.com. We want to do everything it takes to make NordPass work for you!
  • by Firefox user 15596446, 5 years ago
    Handy remembers all my passwords and keeps them safe

    Developer response

    posted 5 years ago
    Hello! Thank you so much for leaving an amazing feedback and the 5-star rating! We’re very happy that you love using NordPass – it keeps us motivated and working even harder to keep you safe! Please reach us out at support@nordpass.com whenever you have any questions!
  • by Firefox user 15563590, 5 years ago
  • by Firefox user 15652141, 5 years ago
  • by M., 5 years ago
  • by Firefox user 14463365, 5 years ago
    Will not work in Firefox. Working fine in Chrome

    Developer response

    posted 5 years ago
    Hello! Sorry for inconveniences - if you've run into any issues while using NordPass with your Firefox browser, please reach our support team at support@nordpass.com for further investigation. They will be happy to assist you and fix any issues.
  • by Nerad, 5 years ago
    Top Add On

    Developer response

    posted 5 years ago
    Hey! Thanks for 5-star rating - means a lot to us!
  • by Firefox user 14764349, 5 years ago
    do not waste your money stops working after a short time and support does not get back to you even when you send screen shot that proves it will not let you log in. waste of money

    Developer response

    posted 5 years ago
    Hello! Apologies for inconveniences! If you've run into any issues while using NordPass, please reach our support team at support@nordpass.com for further investigation. They will be happy to assist you and help you with any issues.
  • by Alan, 5 years ago
  • by Firefox user 14383944, 5 years ago
    This program does not work for me. I have screen shots to customer service and tried to follow their instructions to no avail. Please help me!

    Developer response

    posted 5 years ago
    Hello! Sorry for inconveniences - could you please send those screenshots and report any issues you've run into any while using NordPass to our support team at support@nordpass.com? They will be happy to assist you and help you with any issues.
  • by t301@cox.net, 5 years ago
    No clear way to edit Nordpass. How??????

    Developer response

    posted 5 years ago
    Hey! Could you please reach our support team at support@nordpass.com? They will be happy help you and answer all the questions you might have.
  • by Firefox user 15459807, 5 years ago
    I really like NordPass and looked forward to its releasing.

    A deal breaker for me is having to login to the extension after each session. I work from home and this would be very annoying. Although it has an option to "Never" lock, it still does! This is with FF, Edge, Chrome.

    I paid the monthly plan to see how it goes before going annual.

    Developer response

    posted 5 years ago
    Hello! Thanks for your review and love for NordPass! It's been awhile and we've used the time to improve our product by fixing issues and adding new features. We’ve also fixed the bugs you had mentioned, so please don’t hesitate to try it once again and let us know what you think. In case you have any inconveniences or questions, please contact our team at support@nordpass.com. Thank you!
  • by Firefox user 15283596, 5 years ago
    When this thing actually works its pretty good. When its down, upgrading, or whatever causes it to not work properly it is the most frustrating thing in the world. Especially, when you now depend on NordPass and Nordpass doesn't want to function properly. I see, "Something went wrong", way more often then I can actually sign in now a days. But when working, definitely a solid 3.5-4.

    Developer response

    posted 5 years ago
    Hello! We are very grateful for your feedback.
    Currently NordPass is still in closed beta, we are constantly making improvements for the extension and sometimes there might be some inconsistencies. Please accept our apologies for any inconveniences, your feedback is very important for further improvements, thus feel free to share them with us to make NordPass even better.
    If you happen to have any comments while using NordPass, our support team will be happy to assist you - just send us an email to support@nordpass.com.