Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Kuhano Na Pari
Rated 4 out of 5
by Kuhano Na Pari, 4 years agoLogged-in, connected, extension says my traffic is secure, but "what's my IP" still shows my home IP address. Obviously this doesn't work and it's dangerous to mislead people by telling them they are protected when that is not the case.
Tested on macOS and Manjaro linux.
EDIT:
I've contacted support (2022-04-18) - the conclusion was that extension is in fact not working (something about Mozilla pushing and old version of extension instead of your latest release).
Regardless, there is no warning about this anywhere on your website, even when clicking on Firefox extension (in download section of the webpage).
People are being misled into thinking they're safe, when they aren't, which is a serious security issue and irresponsible on your part.
EDIT 2:
New version of extension works well.
Tested on macOS and Manjaro linux.
EDIT:
I've contacted support (2022-04-18) - the conclusion was that extension is in fact not working (something about Mozilla pushing and old version of extension instead of your latest release).
Regardless, there is no warning about this anywhere on your website, even when clicking on Firefox extension (in download section of the webpage).
People are being misled into thinking they're safe, when they aren't, which is a serious security issue and irresponsible on your part.
EDIT 2:
New version of extension works well.
Developer response
posted 4 years agoHello. Have you tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Thank you! -N.L.
2,756 reviews
- Rated 5 out of 5by Firefox user 13232067, 5 days agoWorks great for me in virtual machines i don't want tied to my ip address
- Rated 5 out of 5by RyL, 6 days ago
- Rated 5 out of 5by Asib, 7 days ago
- Rated 5 out of 5by Firefox user 15550585, 10 days ago
- Rated 1 out of 5by Maxime TEISSIER, 13 days agoLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Developer response
posted 12 days agoBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Rated 1 out of 5by Evan, 16 days ago
- Rated 5 out of 5by Maciej, 21 days ago
- Rated 5 out of 5by CB, 22 days ago
- Rated 5 out of 5by Firefox user 20021086, 24 days ago
- Rated 5 out of 5by Jagxtreme, a month ago"Excellent VPN, it’s very useful for better security and breaking region locks. It's worked great for me, I recommend it." lo uso desde Mexico
- Rated 5 out of 5by Firefox user 13969455, a month ago
Developer response
posted 21 days agoЗдравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.- Rated 5 out of 5by Firefox user 17616776, a month ago
- Rated 5 out of 5by nv, a month ago
- Rated 5 out of 5by Firefox user 18390722, a month ago
- Rated 4 out of 5by Antonello, a month ago
- Rated 5 out of 5by Firefox user 19993087, a month ago
- Rated 5 out of 5by ronnie722, a month ago
- Rated 5 out of 5by deanna, a month ago
- Rated 5 out of 5by Firefox user 17180508, a month ago
- Rated 4 out of 5by Firefox user 19986339, a month ago
- Rated 5 out of 5by pcharley, 2 months ago
- Rated 1 out of 5by leetNigthshade, 2 months agoNew permissions verbatim: "The developer says this extension collects: personally identifying information, financial and payment information." Wtf. I don't care if that's different wording of existing permissions, I don't want you to have those permissions, NordVPN.
If you look at the Proton VPN extension it only requires permissions for Access your data for account.proton.me and account.protonvpn.com. Whereas for Nord it's required to access all website data, not optional. If Nord needs to access data for account information, they should restrict it to Nord domain(s), rather than leaving it open for this extension to be able to read all website data. That seems like an implementation improvement they can make, rather than excuses.Developer response
posted a month agoHello! Thank you for your review. Please note that despite the different wording, the same permissions as previously are used and we do not collect any additional information. While we cannot comment on other services, website access is required for VPN to run on them. If you'd like more information or have any other questions, please do not hesitate to contact us at support@nordvpn.com. -D.S.