Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Jagdev Singh
Rated 5 out of 5
by Jagdev Singh, 4 months ago2,736 reviews
- Rated 5 out of 5by Firefox user 16263539, 7 hours agoDon't panic, this is a Firefox policy change, not a NordVPN data grab.
NordVPN hasn't introduced any new telemetry, tracking, or background data harvesting. They simply pushed an update to comply with Firefox's new rules. Because this is a premium, account-based service, it naturally handles:
Authentication: Your Nord Account login/email.
Financial Info: Checking your active subscription status so the extension actually works.
Location: Finding the closest, fastest VPN servers to route your traffic.
Chill. It's exactly the same Nord VPN service we've been getting all along. - Rated 1 out of 5by NeoOne, 10 hours ago
- Rated 1 out of 5by Firefox user 12835828, 10 hours agoWtf is the new permission for ? Please provide a changelog or revert the changes now !
Developer response
posted 9 hours agoHey, yesterday we had a Firefox extension update approved, and Firefox is now showing broader consent categories for data the extension already used. No new data collection was introduced on our side. The wording may look alarming, but in reality it refers to things like subscription ID/type, payment status, currency, etc. We remain committed to collecting only the minimum data necessary to provide and maintain the service. -L.L. - Rated 1 out of 5by Atman, 11 hours ago
- Rated 1 out of 5by Mampfilein, 12 hours agoWhy exactly does a VPN require Authentication information, Financial and payment information, Location and Personally identifying information?
Developer response
posted 9 hours agoHey, yesterday we had a Firefox extension update approved, and Firefox is now showing broader consent categories for data the extension already used. No new data collection was introduced on our side. The wording may look alarming, but in reality it refers to things like subscription ID/type, payment status, currency, etc. We remain committed to collecting only the minimum data necessary to provide and maintain the service. -L.L. - Rated 1 out of 5by Firefox user 16751809, 14 hours agoWhat the heck is that 🤨 ? Private data harvesting... for a privacy related product.
One could start think about if our data is actually private when using Nord products.
If this won't be reverted no way I'm gonna prolong subscription.
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Edit: (forbidden URLs: look for ["Announcing data collection consent changes for new Firefox extensions" site:blog.mozilla.org] in search engine)- is what I assume is L.L. referring to.
I'd like to see explanation then why it was collected up until now, just simply policy was not requiring to explicitly be stated up until now.
Can this really, really cannot be avoided?Developer response
posted 9 hours agoHello! To be clear, no new data collection was introduced with yesterday's update. Firefox is now showing broader descriptions for existing data like subscription IDs and payment info. It might look alarming, but we are still focused on data minimization and only use what’s essential to provide the service. -L.L. - Rated 3 out of 5by dg9281, 16 hours agoAs other commenters mentioned, its started to force privacy data harvesting, including financial information, forms, and payment data.
Developer response
posted 9 hours agoHello there. We understand the concern, but no new data is being collected. Firefox recently updated their consent categories for data the extension already used, such as payment status and subscription type. While the new wording sounds broad, our policy hasn't changed - we only collect the minimum data required to maintain your service. -L.L. - Rated 1 out of 5by Krep_O, 18 hours agoAs other commenters mentioned, it started to force privacy data harvesting.
Developer response
posted 9 hours agoHello! Thanks for noticing. Yesterday's Firefox update changed how permissions are displayed, but we haven't introduced any new data collection. The broad language refers to existing info like your subscription ID and currency. We remain dedicated to privacy and only use the data necessary to keep things working for you. -L.L. - Rated 1 out of 5by Firefox user 12626933, 19 hours agoWhile a VPN advertises that you won’t be tracked online, now the VPN itself tracks your financial, payment, and personally identifying info. Brilliant scheme.
Developer response
posted 9 hours agoHi! Just to clarify, our update yesterday didn't add any new data collection. Firefox is simply using broader categories to describe data we’ve always used, like subscription and payment status. The wording can look intense, but we’re still strictly committed to collecting only the bare minimum needed to run the service. -L.L. - Rated 1 out of 5by Evade, 20 hours agoAbsolutely unacceptable for a VPN company to harvest personal information from customers.
Developer response
posted 9 hours agoHello! Thanks for the feedback. Following our update yesterday, Firefox is displaying broader permissions for data we were already using to manage subscriptions and payments. No new data is being collected on our side. We know the language looks broad, but we still only collect the bare minimum required to provide the service. -L.L. Developer response
posted 9 hours agoHello! Just wanted to clarify that yesterday’s update didn't introduce any new data collection. Firefox has simply moved to broader consent categories for data we already used, such as subscription type and currency. The new wording can seem alarming, but our commitment to privacy and data minimization remains exactly the same. -L.L.- The latest update sneakily forces privacy data harvesting, including financial information, forms, and payment data. This is ridiculous and should be banned.
RE: Stop making this sound harmless. Firefox is clearly asking me to approve new required data collection before the extension can update. I cannot reject these permissions separately, so in practice I either accept the added privacy risk or I cannot install the update.
The warning explicitly mentions personally identifying information, financial and payment information, authentication information, and location. That is not just normal technical wording. If no new data collection was introduced, then explain exactly why Firefox now requires this new consent and why users are being forced to approve it. At the moment it looks like a serious privacy downgrade, and I am not comfortable accepting it.
Permissions and data
Required permissions:
Download files and read and modify the browser’s download history
Display notifications to you
Read and modify privacy settings
Control browser proxy settings
Access browser tabs
Access browser activity during navigation
Access your data for all web sites
Optional permissions:
Access your data for all web sites
Required data collection, according to the developer:
Authentication information
Financial and payment information
Location
Personally identifying information
Optional data collection, according to the developer:
Technical and interaction dataDeveloper response
posted 9 hours agoHey, Greg, yesterday we had a Firefox extension update approved, and Firefox is now showing broader consent categories for data the extension already used. No new data collection was introduced on our side. The wording may look alarming, but in reality it refers to things like subscription ID/type, payment status, currency, etc. We remain committed to collecting only the minimum data necessary to provide and maintain the service. -L.L. - Rated 4 out of 5by David Hearn, 15 days ago
- Rated 5 out of 5by George, 16 days ago
Developer response
posted 20 days agoWe're overjoyed to receive your feedback! Thank you for choosing us for your service needs. G.M.- Rated 5 out of 5by chowderchops, 22 days ago
- Rated 5 out of 5by Rp3Dart, 22 days ago
- Rated 5 out of 5by ckaznable, 25 days ago
- Rated 4 out of 5by Sir Sit-A-Lot, 25 days ago
- Rated 1 out of 5by Мален Кийхрен, a month ago
- Rated 5 out of 5by Oleksandr, a month ago
- Rated 5 out of 5by ScruffyHuffy, a month ago
- Rated 5 out of 5by Firefox user 19910019, a month agoExcellent VPN that works great and it very helpful
Developer response
posted a month agoYour positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! G.M. - Rated 5 out of 5by lipeeeeeeeeeeeeeeeeeeeee, a month agofirst paid vpn i've ever used and i dont regret starting right off using the best one!!!!
Developer response
posted a month agoHello! We appreciate your positive feedback and are delighted to know you were satisfied with our service. G.M.