Private Internet Access by PrivateInternetAccess

3.4 Stars out of 5

Review by Firefox user 14090906

by Firefox user 14090906, 7 years ago

My issue is that when using the web extension, email is stamped as four hours later than real time. Eg, when it is 6pm on the east coast of the US (my present location) gmail and yahoo mail are timestamped 10pm. My system setting is correct, my gmail timezone is correct, and I am connecting to servers in my time zone (New York, Toronto, Atlanta) yet the problem persists. This is not the case when I use the desktop client. I've stopped using the browser add-on as a result.

Developer response

posted 7 years ago

Hello, this is actually due to the "Disable Fingerprinting" setting in the extension which turns on a Firefox setting for increased tracking protection. This Firefox setting essentially sets any publicly available data (window size, user's timezone data, Firefox version, etc) to something very general. This keeps the user from being uniquely identified by Ad and Tracking companies because, the user essentially looks like a generic user rather than a unique user. Installing the extension turns on this Firefox setting by default but can be turned off by clicking on the "Extension Settings" icon, then "Tracking" and finally the "Disable Fingerprinting" checkbox. Then restart the Firefox browser and the timestamp should now be local rather than set to UTC time.

If this fixes your issue, please consider re-evaluating this review and setting a better rating.