Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 17749414
Rated 3 out of 5
by Firefox user 17749414, 2 years agoWhy do I have to keep filling in my gmail account and password?
Developer response
posted 2 years agoHi! We're not quite sure we understand. Can you please elaborate on this? We'll be looking forward to your updated review.
2,485 reviews
- Rated 5 out of 5by blrr_fce76, 14 hours ago
- Rated 5 out of 5by cleaver marta, 17 hours ago
- Rated 5 out of 5by Froggo Mage, a day ago
- Rated 5 out of 5by Firefox user 19477822, 2 days ago
- Rated 5 out of 5by Firefox user 19477608, 2 days ago
- Rated 4 out of 5by Firefox user 18293984, 3 days ago
- Rated 2 out of 5by Anna, 3 days agoI really like the Proton suite overall.
However, the authentication process for Proton Pass is just... not working properly.
Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.
This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?
(Thankfully, I have my KeePass manager as a backup.)Developer response
posted 2 days agoHello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.
After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.
Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further? - Rated 5 out of 5by mmnova, 4 days ago
- Rated 5 out of 5by Adrian Lasko, 4 days ago
- Rated 5 out of 5by Firefox user 19474469, 4 days ago
- Rated 5 out of 5by Firefox user 19474031, 4 days ago
- Rated 5 out of 5by Eko, 4 days ago
- Rated 4 out of 5by ~PELIC, 4 days agoNearly perfect. The only missing feature (for me) is the ability to merge imported passwords.
Developer response
posted 3 days agoHi! Thank you for the review! We'll note your +1 to help the team prioritize future improvements. - Rated 5 out of 5by Firefox user 19473157, 5 days ago
- Rated 5 out of 5by Tienoss, 5 days ago
- Rated 5 out of 5by ccbo, 5 days ago
- Rated 5 out of 5by Firefox user 17408255, 5 days ago
- Rated 5 out of 5by Firefox user 19470808, 5 days ago
- Rated 5 out of 5by grheavy, 5 days ago
- Rated 5 out of 5by jostebs, 6 days ago
- Rated 5 out of 5by tshrt, 6 days ago
- Rated 5 out of 5by dmay, 6 days ago
- Rated 5 out of 5by InfernoSF, 7 days ago