Reviews for Proton Pass
Proton Pass by Proton
130 reviews
- Rated 4 out of 5by Sumke, 6 hours ago
- Rated 4 out of 5by Trev, a day agoThis has been the best password manager I have ever used. It would be great if the browser extension would allow us to zoom in on the info or enlarge the font because sometimes it is too small to read.
Developer response
posted 3 hours agoThank you for your feedback. We have shared it with the team for future consideration. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates. - Rated 4 out of 5by Elle, a day agoMostly really happy with the add-on, but the following issues/features take it down from five stars:
- disable autosave for this website doesn't seem to work
- defaults to individual vaults rather than all log-ins, which means I often have to manually change to find the password that I need (and was very confusing before I realised this was happening)
- can't/doesn't offer auto-populate when pages have a small pop-up login rather than the login elements being displayed in the page (although this depends on the exact website)Developer response
posted 3 hours agoThank you for your feedback. Could you share more details about these issues so we can have a better understanding? Which specific websites are you experiencing the autosave and autofill issues with? Are you using any other extensions for privacy/security purposes? Please contact us using the 'Feedback & Help' option with more details so we can help. Meanwhile, we've taken note of your feedback accordingly. - Rated 4 out of 5by Israel, 2 days ago
Developer response
posted 3 hours agoThank you for your review. We have forwarded your request to the team for future consideration. Since we currently don't have an ETA for this feature, you can follow our blog (https://proton.me/blog) and our direct channels for any news and updates.- Rated 4 out of 5by Sleepwalker, 4 days agoI really like proton pass. So much so i paid for lifetime. The reason i can't give 5 stars is friction. Proton pass can't recognize some login fields and doesn't give you a easy way to handle that situation. You have pin it to the toolbar or navigate to it from extensions, open the extension, find the login info, copy it and paste it yourself. THERE IS NO EASIER WAY. What this extension really needs is a "right click menu button" to customize behavior or at least give you access to login information and fill the field i right clicked up by itself.
I really love proton pass. Please just give us RIGHT CLICK MENU !!!Developer response
posted 7 hours agoWe're working on improving the autofill for all web services reported by our community. Therefore, please feel free to flag any problematic websites to us through the 'Feedback & Help' option so we can note your feedback for future improvements. Meanwhile, we've shared your input with the team accordingly. - Rated 4 out of 5by gft77, 8 days agoI enjoy Proton Pass. The only change I'd like to see, is being able to make different folders for different types of accounts. For instance, maybe you'd have an account for business or shopping, or even for websites/passwords that you don't want someone else to see.
Developer response
posted 7 days agoThank you for your review. We have forwarded your request to the team for future consideration. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates. - Rated 4 out of 5by TechnoJunkie, 19 days agoDoes not work on all pages. I have already contacted support about this, but nothing happens. Proton Pass always suggests creating a new passmail address on this page instead of entering the saved access data. So I have to copy and paste manually.
Developer response
posted 13 days agoSorry to hear that. Could you share your ticket number with us here? We'd be more than happy to check on your report so we can have a better understanding of the issue and see how we can assist you further. - Rated 4 out of 5by Bertus, 19 days ago
Developer response
posted 20 days agoCould you share more details on what exactly doesn't work? Are you perhaps having trouble with autofill on certain websites, or is there a different issue? Are you receiving any error messages? Contact us using the 'Feedback & Help' option with more details so we can help.- Rated 4 out of 5by Pedro, 21 days agoExcellent add-on to use on the desktop (both Windows and Linux). I have it synced with the Android app and it is nearly perfect! (It still has some quirks with some websites and requires one or two retries if the app was not previously unlocked)
Developer response
posted 20 days agoThank you for your review. Could you clarify which one of Proton Pass' functions you're experiencing trouble with exactly, and which are the specific websites in question? Contact us using the 'Feedback & Help' option with more details so we can investigate further and help you troubleshoot. - Rated 4 out of 5by bubby, 22 days ago
- Rated 4 out of 5by Firefox user 12764550, a month agoThe only drawback is that on some websites, it cannot recognize the login fields, even though it can recognize the password field. It would be useful to have a setting where I can manually specify which field is for the username and which is for the password for a specific website.
Developer response
posted a month agoWe're working on improving the autofill for all web services reported by our community. Therefore, please feel free to flag any problematic websites to us through the 'Feedback & Help' option so we can note your feedback for future improvements. Meanwhile, we've shared your request with the team for future consideration. - Rated 4 out of 5by sierraallizomgravity, a month ago
- Rated 4 out of 5by FranccZeChamp, a month ago
- Rated 4 out of 5by Firefox user 14710730, a month ago
Developer response
posted a month agoThank you for your support. If you have any suggestions on what we could further improve to reach a 5-star rating, feel free to let us know through the 'Feedback & Help' option. We always appreciate our community's input.- Rated 4 out of 5by mozone, a month ago
- Rated 4 out of 5by Smarfsama, a month ago
- Rated 4 out of 5by Mike H, 2 months agoSolid password manager! Ongoing improvements are making it even better.
Developer response
posted 2 months agoThank you for your review. If you have any suggestions on what we could further improve to reach a 5-star rating, feel free to let us know using the 'Feedback & Help' option. We always appreciate our community's input. - Rated 4 out of 5by Homey721, 2 months ago
- Rated 4 out of 5by Firefox user 17317007, 2 months agoIt is generally a fantastic extension! However, there are occasionally websites, like account.ubisoft.com and others, that either cannot auto-fill or do not recognize the inputted username and password.
Developer response
posted 2 months agoThank you for your feedback. The mentioned webpage has already been added to our list for future autofill improvement. If you've faced autofill issues with any others, feel free to let us know using the 'Feedback & Help' option so we can add them to our list also, if they haven't been registered already. - Rated 4 out of 5by Peregrine, 2 months agoIt's more trustable than apple keychain so I switched from Apple built-in password manager to Proton Pass.
The only flaw is its user interface.
If the manual or UI could be more intuitive, then we don't have to go searching and searching before using it.Developer response
posted 2 months agoThank you for your review. We've shared your feedback with the team accordingly. If you have any other suggestions on what we could further improve to reach a 5-star rating, feel free to contact us at proton.me/support/contact to let us know. We always appreciate our community's input. - Rated 4 out of 5by dom, 2 months agoIt works well for the most part, aside from one issue and one missing feature:
1. occasionally, the pop-up pin entry pops up but doesnt grab focus, so you end up entering your pin in whatever text field is selected, free for any onlookers to view. potentially a big security problem for some environments, or if your machine is compromised (in which case you're screwed anyway, might as well keylog)
2. no auto-fill hotkey means this is still more cumbersome to use than something like bitwarden, despite the additional features proton provides. ive grown accustomed to it, but i definitely miss that.
all in all, what's most important is that it works and is largely secure, and the proton team have done a great job with this password manager considering its youth and all the other projects they juggle.Developer response
posted 2 months agoThank you for your review. We are aware of the issue with the PIN code and our development team is already working on a resolution, although we don't have a specific timeframe that we can share at the moment. We apologize for any inconvenience caused by this in the meantime.
On another note, we've documented your request regarding autofill shortcuts so that the team can prioritize this accordingly in the future. - Rated 4 out of 5by Firefox user 18813425, 2 months ago