Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 14363182
Rated 4 out of 5
by Firefox user 14363182, 2 years agoLike the Proton brand focused on customer privacy so have high hopes for this. A great start but some key functions not there...for example, many sites have more than two inputs to log in. Proton Pass only will recognize 2 so a lot of "cutting and pasting". Also some password managers will enable configuration of specific inputs to specific fields (in case the password manager can't figure out which field matches with what data is in the manager).
But the more one uses protonpass, the better it seems to work. Hopefully they will fix the limitations with quick updates.
But the more one uses protonpass, the better it seems to work. Hopefully they will fix the limitations with quick updates.
Developer response
posted 2 years agoThank you for sharing your feedback with us! We currently support adding custom fields to your login entries. Supporting autofill for custom fields is on our to-do list as well. If you have any other suggestions on what we can do to improve, feel free to share them with us, or join any existing discussions at our User Voice page: https://protonmail.uservoice.com/forums/953584-proton-pass.
2,482 reviews
- Rated 5 out of 5by Firefox user 19477822, 2 hours ago
- Rated 5 out of 5by Firefox user 19477608, 6 hours ago
- Rated 4 out of 5by Firefox user 18293984, a day ago
- Rated 2 out of 5by Anna, 2 days agoI really like the Proton suite overall.
However, the authentication process for Proton Pass is just... not working properly.
Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.
This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?
(Thankfully, I have my KeePass manager as a backup.)Developer response
posted 18 hours agoHello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.
After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.
Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further? - Rated 5 out of 5by mmnova, 2 days ago
- Rated 5 out of 5by Adrian Lasko, 2 days ago
- Rated 5 out of 5by Firefox user 19474469, 2 days ago
- Rated 5 out of 5by Firefox user 19474031, 2 days ago
- Rated 5 out of 5by Eko, 2 days ago
- Rated 4 out of 5by ~PELIC, 3 days agoNearly perfect. The only missing feature (for me) is the ability to merge imported passwords.
Developer response
posted 2 days agoHi! Thank you for the review! We'll note your +1 to help the team prioritize future improvements. - Rated 5 out of 5by Firefox user 19473157, 3 days ago
- Rated 5 out of 5by Tienoss, 3 days ago
- Rated 5 out of 5by ccbo, 3 days ago
- Rated 5 out of 5by Firefox user 17408255, 3 days ago
- Rated 5 out of 5by Firefox user 19470808, 4 days ago
- Rated 5 out of 5by grheavy, 4 days ago
- Rated 5 out of 5by jostebs, 4 days ago
- Rated 5 out of 5by tshrt, 4 days ago
- Rated 5 out of 5by dmay, 4 days ago
- Rated 5 out of 5by InfernoSF, 5 days ago
- Rated 5 out of 5by Fco, 5 days agoUso la versión gratuita de la suite de proton y no he tenido problemas. Me gusta la simpleza de poder buscar una password y copiarla con un click sin tener que realmente visualizarla.
Developer response
posted 2 days agoSorry to hear that! Login problems at Proton are not widespread and are commonly due to a wrong password. Please consult our support article on common login problems and how to resolve them: https://proton.me/support/common-login-problems. If you still cannot log in, please contact us so we can help: https://proton.me/support/contact.- Rated 5 out of 5by Firefox user 19467308, 6 days ago