Reviews for Proton Pass
Proton Pass by Proton
1,653 reviews
- Rated 5 out of 5by MASTER BAITER, 2 years ago
- Rated 5 out of 5by Greg Copernier, 2 years ago
- Rated 5 out of 5by Firefox user 13605504, 2 years ago
- Rated 5 out of 5by Firefox user 17622799, 2 years agoIn the past I have used LastPass and BItwarden, Proton Pass is far superior.
- Rated 5 out of 5by TitusHM, 2 years ago
- Rated 5 out of 5by Maarten, 2 years ago
- Rated 5 out of 5by networkcookie, 2 years agoWas waiting for the Proton Pass for a while now and keep in mind, it's an early product so the devs live off of feedback.
I don't see the extension anywhere, I somehow managed to get to the point where I import my passwords, which worked wonderfully (imported from Firefox). Tested some password, get filled in automatically, everything fine there.
BUT I still don't know how to get to that mysterious dashboard again. You can choose Proton Pass from the Webmail site but there's nothing there. Can't get there through the extension settings in Firefox and don't see the thing anywhere in my browser, so yeah, please let me back in hahaha
Speaking of extension settings in Firefox, for me, "Access your data for all web sites" was disabled by default, so the auto-fill worked only after enabling that.
I got the free plan and it's pretty good so far, am looking forward to updates. How about some bug report form?
EDIT: thanks for the support, got it! Walked through the steps again. Now I also see the bug report thing, my bad, 5 stars! :)Developer response
posted 2 years agoHi! Thank you for taking the time to rate and review our extension.
You can access Proton Pass through the Extension menu in Firefox (puzzle piece icon in the top right corner of your web browser). If you can't see the Proton Pass extension there, select 'Manage extensions' and make sure it's enabled in your Extensions settings.
You can report any bugs through us by opening the extension pop-up, selecting the hamburger menu in the top left, selecting Settings and finally navigating to the Support tab in the settings. Report your problem here and select 'Submit'. Alternatively, you can also write to us directly via email at pass@protonme.zendesk.com - Rated 5 out of 5by Firefox user 14264784, 2 years ago
- Rated 5 out of 5by Firefox user 17966662, 2 years ago
- Rated 5 out of 5by Svank, 2 years ago
- Rated 5 out of 5by Erik van Luxzenburg, 2 years ago
- Rated 5 out of 5by Firefox user 13476545, 2 years ago
- Rated 5 out of 5by Soykan A., 2 years ago
- Rated 5 out of 5by xmichelo, 2 years ago
- Rated 5 out of 5by Firefox user 17958833, 2 years agoThis extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.
Update:
Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.Developer response
posted 2 years agoSorry to hear that! Can you share your ticket number so we can check what happened to the support request?
Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further. - Rated 5 out of 5by Firefox user 14550105, 2 years ago
- Rated 5 out of 5by Xavi, 2 years ago
- Rated 5 out of 5by Firefox user 17180385, 2 years ago
- Rated 5 out of 5by Firefox user 15659116, 2 years ago
- Rated 5 out of 5by frontranger, 2 years ago
- Rated 5 out of 5by DiogoDP, 2 years ago
- Rated 5 out of 5by Firefox user 17959304, 2 years ago
- Rated 5 out of 5by Firefox user 17470179, 2 years ago
- Rated 5 out of 5by Firefox user 17958557, 2 years ago
- Rated 5 out of 5by Just another user, 2 years ago