Sorry to hear that. Try reinstalling the extension from scratch, then make sure that all permissions are granted by navigating to your browser Settings → select Extensions and Themes → select the three dots (...) next to the Proton VPN extension → select Manage → select Permissions → enable all permissions. If the issue persists, contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot further.