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Reviews for Surfshark VPN Extension

Surfshark VPN Extension by Surfshark

3.6 Stars out of 5
5
484
4
127
3
54
2
49
1
253
967 reviews
  • by 空气, 3 years ago
  • by zerotwo, 3 years ago
  • by pc, 3 years ago
  • by BB, 3 years ago
    There is no whitelist for Firefox Mac or Mac OS, otherwise seems to be working fine.

    Developer response

    posted 3 years ago
    Hi there! Sadly, Whitelister is only available on Android, Windows and our Chrome extensions (called Bypasser there). However, if there is any way we could improve your experience, feel free to send us a letter to support@surfshark.com!
  • by Queen, 3 years ago
  • by Reinis Mazeiks, 3 years ago
    Good i guess. Keeps signing me out every month which is annoying

    Developer response

    posted 3 years ago
    Hey there, thank you for the feedback! Could you please contact our Customer Success team for the investigation? We are always working on new features and functionality and we would like to help you out on fixing this issue! You can contact them via Live Chat on our website or via email at support@surfshark.com!
  • by Get Joy49, 3 years ago
  • by Firefox user 16813874, 3 years ago
  • by Firefox user 16976804, 3 years ago
    Thought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
    "Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
    I reached out to their "Support Team" and got a bot reply.
    I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.

    Developer response

    posted 3 years ago
    Hi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks!
  • by maou2765, 3 years ago
  • by yustusalexsus, 3 years ago
    5
  • by Amir Hosssein 2030, 3 years ago
  • by SAKUYA, 3 years ago
    没办法注册，点击注册没有反应
    是不是被防火长城屏蔽了

    Developer response

    posted 3 years ago
    Hello! Sorry to hear that you're having issues with our VPN service. We care about our customers and we would like to at least try and solve any inconveniences. I would be happy if you could give us a second chance by contacting our support team at support@surfshark.com so that I could help you with any issues you're facing!
  • by downloadhelper, 3 years ago
  • by izzy, 3 years ago
    I have been looking for VPN and this is by far one that can deliver. Thank you.

    Developer response

    posted 3 years ago
    Hi there! I'm excited to hear that you find our service great for you usage, thanks for the kind 5-star review and keep on surfin'!
  • by Jerry, 3 years ago
    Surfshark is everything I was looking for in a vpn I have used it for three years and have found it to be excellent.

    Developer response

    posted 3 years ago
    Hello, Jerry! I'm happy to hear you're enjoying your experience with Surfshark so far, thanks for the review!
  • by Firefox user 16927846, 3 years ago
  • by Firefox user 14009101, 3 years ago
    100% de pago

    Developer response

    posted 3 years ago
    Hi there, thank you for your review! While you do have to pay to use Surfshark, we provide many benefits that free VPNs may not have, including not collecting any logs or data, using the VPN on unlimited devices and more!
  • by Firefox user 16964054, 3 years ago
  • by Firefox user 13441258, 3 years ago
  • by Firefox user 13460702, 3 years ago
  • by Ruben Ruivo, 3 years ago
    piece of crap

    Developer response

    posted 3 years ago
    Hello there, Ruben! I am sorry to see you feel this way about Surfshark. :( Could you elaborate on what issues did you encounter? If you could write to support@surfshark.com, our friendly support team would be more than happy to help you!
  • by Samuel, 3 years ago
  • by cordazor, 3 years ago
    first you have to get an account. anonymous gets a charade.

    Developer response

    posted 3 years ago
    Hi there! I'm sorry to hear that you find our service unuseful because you have to create an account, however, Surfshark VPN is a paid VPN service and you need an account both to purchase a subscription plan and use our service. You can sign up here: https://order.surfshark.com/
  • by EyA, 3 years ago