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Reviews for Surfshark VPN Extension

Surfshark VPN Extension by Surfshark

3.6 Stars out of 5
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967 reviews
  • by Leon, 3 years ago
  • by dietmar, 3 years ago
  • by Firefox user 17186143, 3 years ago
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Developer response

    posted 3 years ago
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • by skeletondude, 3 years ago
    i cant create an account and the website wont open to create my new account

    Developer response

    posted 3 years ago
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • by amine250, 3 years ago
    Shady new permissions to access all websites data.

    Developer response

    posted 3 years ago
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊
  • by krish, 3 years ago
  • by Parnik, 3 years ago
  • by Firefox user 13768008, 3 years ago
  • by Firefox user 17130056, 3 years ago
  • by cckuqui, 3 years ago
  • by Firefox user 15134379, 3 years ago
  • by longhair, 3 years ago
  • by Firefox user 13172474, 3 years ago
  • by ced, 3 years ago
  • by Firefox user 12721805, 3 years ago
  • by Firefox user 16312318, 3 years ago
  • by Firefox user 16032529, 3 years ago
  • by Firefox user 15619963, 3 years ago
  • by Kaloonie, 3 years ago
  • by Ben Noorlander, 3 years ago
  • by Guo Yunhe, 3 years ago
    Not working in China at all. Cannot connect to any proxy server. Hope you can fix it!

    Developer response

    posted 3 years ago
    Hello Guo! Thank you for your feedback! Unfortunately, some of our servers have been recently blocked by China's government. At the moment, we offer manual connection guides. It would be awesome if you could pop us an email at support@surfshark.com, and I am sure that our lovely support team will be able to help you out!
  • by Firefox user 17101201, 3 years ago
    Had PIA VPN. It disconnected all the time and had DNS leaks. Surfshark is cheap, easy and it works. What more could you ask?

    Developer response

    posted 3 years ago
    Hey there! Thank you for your review! We are more than happy to hear that you are satisfied with our service, in case of anything - do not hesitate and let us know!
  • by DesertRat, 3 years ago
    So far I like the app. I just don't think I need it.

    Developer response

    posted 3 years ago
    Hey there! I'm glad you like using Surfshark so far! There are many benefits to having a VPN, check them out here: https://surfshark.com/use-cases 😊
  • by Firefox user 14865277, 3 years ago
  • by iman sudarmanto, 3 years ago