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Reviews for Web eID

Web eID by Riigi Infosüsteemi Amet

3.7 Stars out of 5
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2 reviews
  • by Firefox user 15265870, 3 years ago
    When it works, it works. Unfortunately, it does so about 50% of the time. It seems like every minor Firefox update breaks something, resulting in generic error messages like "certificate not found" when authenticating. Sometimes restarting the browser helps, sometimes it doesn't. Sometimes reinstalling the underlying ID-card software helps, sometimes it doesn't. Clicking the little "iD"-icon in the Firefox toolbar never does anything.

    Developer response

    posted 3 years ago
    Thank You for the feedback. The "certificate not found" is a generic error message from the Firefox web browser, not Web eID, which indicates that certificates aren't transferred to the web browser. Most likely the error is related to the Firefox snap issue https://bugzilla.mozilla.org/show_bug.cgi?id=1734371,where it is recommended to use the regular Firefox web browser instead. If that isn't the case, we would recommend contacting ID-helpline https://www.id.ee/en/article/notify-us-of-the-problem/.
  • by Firefox user 16886118, 4 years ago