NordPass® Password Manager & Digital Vault 的评价
NordPass® Password Manager & Digital Vault 作者: NordVPN
44 条评价
- It's a good extension. I have used it for many years without a problem.
I recently came across two websites that don't autofill and I've opened a case (#20808814) with NordPass support. They've said that the bug should be resolved in the next update, but the Firefox extension hasn't been updated since Jan 19, 2026 while all the rest of the applications have been updated (Google Chrome, MacOS native, Windows native). What happened to the monthly Mozilla add-on release cadence?开发者回应
发布于 23 天前Hello there. We apologize for keeping you waiting! Unfortunately, Firefox extension update approval processes take more time than on the other platforms you mentioned. We are doing everything we can to speed up the process, but it is not entirely up to us. Thank you for your patience on the matter. - Installed this to test for a replacement for my current and very expensive 1Password.
Issues: Any time an email entry presents on a webpage, NordPass' box pops up directly under the email entry section. There is no way to move this box, even if it is covering selections below (perhaps you have 3 different email accounts that you would normally select from).
Issue: For new password entry, it presents a random password to fill in and use. This window allows for autofill and expected functions as well as a "copy" button to copy the password it has suggested. The copy button doesn't work. Had I not been paying careful attention, I would have locked myself out by assuming the password I was pasting elsewhere (solely for purposes of testing nordpass).
These two issues tell me that Nordpass is simply not ready for release to public.
I'll keep looking for my 1Password replacement.开发者回应
发布于 2 个月前Hello! We're sorry to hear about the negative experience with our service. The email entry issue and copy button malfunction aren't ideal, and we'd love to investigate it further. Could you drop a message to our support team via live chat at support.nordpass.com ? We'll be happy to help resolve this. Thank you for giving us a chance! - (Version 7.3.12) Extension claims I'm offline even though I'm obviously online enough to write this review. Can't add new items if "offline". UPDATE: removing and re-installing seems to have fixed the issue. HOWEVER, it reminded me of a terrible workflow issue - in order to access Nord PASS, you need to sign in with your (separate) Nord ACCOUNT, which means that fundamentally you can't use Nord PASS to secure your Nord ACCOUNT with a long/random password. God, I wish I hadn't been tricked into renewing this subscription. I should just accept the loss and switch to Bitwarden.
开发者回应
发布于 3 个月前Hello there. We're sorry to hear about the issues you've experienced! If anything comes up in the future, we're ready to help you 24/7 at support.nordpass.com. We also appreciate your feedback about the login process. It is taken into account and will be forwarded to the appropriate team. 开发者回应
发布于 5 个月前Hi there! That sounds frustrating! Could you please email support@nordpass.com with more details? Our team would love to help resolve this issue for you.- Well, under normal circumstances I would rate 4 or so stars. I really enjoy the ability to collect and manage passwords. I have so many accounts anymore its really nice. Nord pass works well enough, but occasionally needs prompting to recognize that I am signing in, and saving a password. Ordinarily anyway. This last update 08/2025 wrecked the extension and they have yet to fix the issue. Its almost 10/25 and I still have to continually "accept" a policy update. If i restart my PC, (I am on Linux, so restarts are inevitable) I have to sign back in... It is extremely frustrating. Ill be looking for a new password manager here soon if we don't get this fixed. For what you pay after renewing, its pretty pricey to have one update break, submit a ticket, support say thanks we know and will fix it whenever we get to it there's no ETA... This needs resolved soon.
开发者回应
发布于 8 个月前Hi Zack, thanks for sharing your experience with us. We’re really sorry to hear how frustrating this has been. Could you please share the ticket ID from your conversation with our support team? With that, we’ll be able to review the case in detail and work on getting this resolved for you as quickly as possible. - 评分 2 / 5来自 Firefox 用户 18500393, 10 个月前My Mozilla (Firefox) extension won't open. What's wrong? It worked just fine for month.
- Good password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
开发者回应
发布于 1 年前Hi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - 评分 2 / 5来自 Firefox 用户 17658995, 1 年前
开发者回应
发布于 1 年前Hi! Thanks for sharing your thoughts. We understand your concern about memory usage. Our team is keen to optimize performance. If you're experiencing significant issues, please reach out to support@nordpass.com for personalized assistance.- 评分 2 / 5来自 Firefox 用户 15603892, 1 年前
- 评分 2 / 5来自 Firefox 用户 17126949, 1 年前Piece of junk doesn't work on firefox. I should have stuck with my other password manager.
开发者回应
发布于 1 年前Hi there, I'm sorry to hear about your experience. Please drop a message to our support team at support@nordpass.com for help. They're ready to assist you and troubleshoot any issues you're facing with Firefox. - 评分 2 / 5来自 Firefox 用户 18833897, 1 年前Windows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
- 评分 2 / 5来自 Firefox 用户 18827104, 1 年前
- 评分 2 / 5来自 Firefox 用户 13602507, 1 年前When it works, It's clutch. When it doesn't it's a pain to use the Firefox saved passwords.
开发者回应
发布于 1 年前Hi, thanks for sharing your feedback. I'm sorry for the trouble when it doesn't work. This isn't expected behavior. Please reach out to our support team via live chat at [https://support.nordpass.com/hc/en-us/requests/new], and they'll help resolve it. - 评分 2 / 5来自 Firefox 用户 13840088, 1 年前VERBESSERUNGSBEDÜRFTIG!
Ich schätze Nordpass, aber diese Firefox-Erweiterung muss jedesmal separat freigeschalten werden und funktioniert auf vielen Seiten nicht richtig. Die alte Version war um vieles besser! - 评分 2 / 5来自 Firefox 用户 18636225, 1 年前It's not autofilling anything. Was just fine a few weeks ago, and completely useless now.
开发者回应
发布于 1 年前Hi, sorry for the hassle! This isn't typical behavior. Please contact our support team at support@nordpass.com. They'll investigate why autofill isn't working. - 评分 2 / 5来自 Firefox 用户 17646736, 1 年前I like Nordpass when it is working, but it quits on me and I can't figure out how to put in the MASTER PASSWORD to get it working again.
- 评分 2 / 5来自 Firefox 用户 18619603, 2 年前
- 评分 2 / 5来自 WinnieThePugh, 2 年前Very confused between the old and new firefox add-on. I switched to the new one but now the desktop app is telling me my add-on is still outdated? If this is what's to come I'm switching back to being my own password manager.
开发者回应
发布于 2 年前Hi, sorry for the confusion. It sounds like there might be a sync issue between the add-on and desktop app. Please reinstall the latest Firefox add-on and ensure the desktop app is updated as well. For detailed steps, contact our Support at support@nordpass.com - 评分 2 / 5来自 Skyl3lazer, 2 年前The new app works but is bad compared to the app that connected to the desktop program. It doesn't ignore sites correctly, causing a lot of lag in some places.
开发者回应
发布于 2 年前Hi there, thanks for your feedback! We’re sorry for the inconvenience, but great news - the issue has been fixed and is coming in the 5.22 version. It should be available any day now! Thanks for your patience 😊 - 评分 2 / 5来自 Firefox 用户 18586780, 2 年前Not as good as the old extension. Requires login each time browser is closed and reopened. autofill and password generator not showing up as consistently as before. Not asking to save credentials as consistently as before. UI feels like they just copied the UI from the desktop app rather than make one specifically for the extension. If the old extension wasn't getting deprecated I would go back to using that one.
开发者回应
发布于 2 年前Hi, sorry for the inconvenience. Frequent logins might be due to the Autolock setting. Try adjusting it in the Settings menu (gear icon), which is located at the top right corner of the extension. For other issues, please get in touch with support at support@nordpass.com. We're here to help!