NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
127 条评价
- 评分 3 / 5来自 Firefox 用户 16079020, 5 年前Does a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok
开发者回应
发布于 5 年前Hello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S. - 评分 3 / 5来自 Firefox 用户 16958285, 5 年前It generally does its job but every few weeks it stops working and needs reinstallation
开发者回应
发布于 5 年前Hello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea - 评分 3 / 5来自 Firefox 用户 16938495, 5 年前
- 评分 3 / 5来自 Firefox 用户 14586994, 5 年前Great addon to complement the Nord VPN Desktop app in case you want to control when you activate VPN and which websites are whitelisted, but it has few issues:
1. There is no easy way to whitelist websites, apart from clicking on the extension, going to settings, going to Bypass List, copying and pasting the website url (needs to have http:// otherwise it won't work) then saving and reloading the website. They need to make this easier by having an option while right clicking the page or by having a simple "add to whitelist" button in the extension menu, like ad blockers do.
2. There are to blacklists. It would be useful to have the option to run the extension in either whitelist or blacklist mode and select which websites to be tunnelled and which to be not. Right now there is only whitelist option.
3. Ever since the recent Firefox update to version 89, the extension randomly stops working, it will not login into the account anymore. The solution is to remove the extension and add it back again which is a pain because all the whitelisted website are gone and there's no obvious way to back them up. I'm not sure if it's an additional Firefox settings that is causing this problem or the Nord VPN extension hasn't been updated yet, but once every 2-3 days I have to do this.
Overall I'm happy with it, but Widnscribe has more settings and is easier to use. Not as reputable as Nord VPN, but Nord could make the extension a bit more feature-rich.开发者回应
发布于 5 年前Hello. We do appreciate your feedback and will definitely forward it for further consideration! As for the issue that you are facing, it is possible that the extension interferes with another extension on your browser. Please contact our customer support team at support.nordvpn.com for them to check what could be causing the issue and help you solve it faster. Our team is available 24/7! -G.M. - 评分 3 / 5来自 Firefox 用户 14404779, 5 年前
- 评分 3 / 5来自 Firefox 用户 16044380, 5 年前Works well for the most part. The biggest problem I have is it will sign you out on occasion, I think after roughly a month, but the extension icon remains as if it were still signed in and connected. Pretty hard to protect your privacy when you get signed out without your knowledge or any warning.
Update: Looks like they may have updated the extension to show you're not signed in. But now it seems to have trouble logging in, or at least showing that you're logged in. I'll go through the login flow, wait a little and check the status in the extension, but find that it's still asking me to log in. Sometimes it resolves itself, sometimes I have to remove and re-add the extension for it to show properly.开发者回应
发布于 5 年前Hello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - 评分 3 / 5来自 Firefox 用户 14471957, 5 年前It is not quite 5 stars.
If it had a feature where you can have a custom dns on the add-on just like the windows client that would be great开发者回应
发布于 5 年前Hello and thank you for your honest feedback. We will keep it in consideration upon further developing and polishing our products to fit your comfort and needs. In case you have any further insights, feel free to share at support.nordvpn.com! -Drea - 评分 3 / 5来自 Firefox 用户 16463772, 5 年前
- 评分 3 / 5来自 Firefox 用户 16354201, 5 年前
开发者回应
发布于 5 年前Hello. It would be great if you could specify the exact issue that you have experienced while using our browser extension for us to provide you with assistance on its resolve. We're always glad to help! -A.S.- 评分 3 / 5来自 Firefox 用户 14409160, 5 年前It's finicky at best. will sometimes wither take a long time to log in or never log in at all, which is annoying because it signs you out of your account every time the browser is closed.
开发者回应
发布于 5 年前Hello. Apologies for all the inconveniences. Please try reinstalling the browser extension and check if there are no other extensions installed that could be interfering with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M. - 评分 3 / 5来自 -=MagicznyMagik=-, 5 年前after changing the password, the firefox plugin does not accept new settings, the main application works without any problems with the new password
I turned off all firefox add-ons and then logging was positive开发者回应
发布于 5 年前Hello! Please try reinstalling our proxy extension. If you're still unable to log in, please try contacting our customer support team at support.nordvpn.com and we'll check on the issue in more detail. -L.L. - 评分 3 / 5来自 Firefox 用户 14584553, 5 年前
- Needs improvement. Favorite countries could be added.
Sometimes the complete list of countries does not show up, you have to logout and login again to see the whole list but somehow countries from recent connections work. So, a simple favorites list which is kept locally will do a lot more than recent connections.
edt: Once more, I propose adding favorite countries/servers to prevent deleting cache, cookies or logging in-out everytime that error occurs.开发者回应
发布于 5 年前Hello! We'd strongly recommend to clear cache and cookies of the browser to check whether the issue persists. If so please make sure to contact our support team via live chat at support.nord-help.net -Neo 开发者回应
发布于 6 年前Hello. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M.- 评分 3 / 5来自 nancy chan, 6 年前
开发者回应
发布于 6 年前Hello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. -G.M.开发者回应
发布于 6 年前Hello! We would recommend fully clearing the cache and cookies for your browser, which should resolve the issue occurred. Steps on how to do so can be found here: https://nordvpn.com/blog/how-to-clear-your-cache/
Make sure to contact our support team at support.nordvpn.com if the issue remains afterwards. -Neo