Surfshark VPN - Extension — fast & private 的评价
Surfshark VPN - Extension — fast & private 作者： Surfshark
jharrison55 的评价
评分 5 / 5
来自 jharrison55， 9 天前I have been using Surfshark for over 5 years and I absolutely have to have it. Surfshark is so thorough it catches everything and I try to get people to use it, especially family. It is by far the best VPN and all around protection of your email, credit cards and I the deal you get with incognito is a must have and I believe is also something everyone should have because these Data Thieves are constantly bombarding our computers and devices. I wouldn't leave home without it. You put it on your phone, laptop, PC, Tablet you just can't lose with Surfshark. I am telling you the truth these guys Rock it out of the park with Surfshark.
1,235 条评价
- 评分 5 / 5来自 Firefox 用户 13505945， 4 天前
- 评分 5 / 5来自 Kerry Hoath， 5 天前The extension works and is easier to navigate than the application when using a screen reader.
- 评分 5 / 5来自 pcpvulture， 9 天前
- 评分 3 / 5来自 Firefox 用户 20069986， 12 天前
- 评分 1 / 5来自 Firefox 用户 20037756， 15 天前Give us an option to turn off the RED warnings. I don't want to use any of these other settings and I don't want large red text warning me every time i click on the add-on, which takes up 1/4 of the freaking screen.
开发者回应
发布于 15 天前Hi there, thank you for reaching out! The banner you are referring to is intended to warn you about security features being disabled - currently, the only way to turn it off is to enable at least one of the features. We do appreciate your feedback about this and will forward it to our team.
If you have any further questions about this, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat 开发者回应
发布于 17 天前Hi, thanks for the suggestion. We appreciate your feedback and will pass your request to our team for consideration.- 评分 5 / 5来自 Firefox 用户 20044216， 25 天前THIS IS GREATEST VPN. SurfShark has been an absolute life saver for over four years. Not because I had a great recovery from a terrible experience, but instead - I have never had a terrible experience.
- The Surfshark VPN extension in Firefox does not work on several Cloudflare web pages even on Surfshark's website, others get stuck in a loop and eventually you have to quit Surfshark (pause) to enter the website. And I have put these pages in bypass but it does not work.
I have added the Surfshark extension in Edge there it works although it may take 10-15 seconds.开发者回应
发布于 25 天前Hi there, thank you for getting in touch. If you're having problems accessing some websites after connecting to the VPN, switching to a different server location in the Surfshark app can help. In case the issue persists, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat - 评分 2 / 5来自 Firefox 用户 16470895， 1 个月前The extension keeps getting worst at each update. First, you can no longer "star" a VPN server to keep the ones you use most often at the top. Now, instead of putting the VPN front and center, they put the "ad blocking" screen at the forefront, relegating the VPN menu to a narrower area to the right. Why would I want an VPN extension where the VPN is 2nd class citizen, and ad blocking is 1st class? This is horrible.
开发者回应
发布于 1 个月前Hey, thank you for sharing your thoughts. We would like to hear more about your experience to help us improve our upcoming updates. Please contact us at miles@surfshark.com so we can relay your suggestions to our team and take a closer look at the situation. - 评分 5 / 5来自 Firefox 用户 14635941， 1 个月前
开发者回应
发布于 1 个月前Hey, we appreciate your feedback and we're sorry to hear the recent usability changes have made the app less convenient for you. We’d really like to hear more about your experience as this helps us improve future updates. Please contact us at miles@surfshark.com so we can pass your suggestions to the team and take a closer look.- 评分 3 / 5来自 Firefox 用户 20025811， 1 个月前Unfortunately, as people said, the optimization is horrible. I've had no issues with it for a while, but then suddenly some websites are *extremely* slow (some even unusable, i.e, no ui elements register a response) using it, and firefox constantly tells me to disable surfshark to fix the issue.
开发者回应
发布于 1 个月前Hi, we're sorry to hear the extension suddenly started causing very slow websites and issues in Firefox. We would like to investigate what changed and what could be causing this behavior on your setup. Please contact us directly at support@surfshark.com or via live chat on our website so we can take a closer look. - 评分 5 / 5来自 Grey Jedi Beccara， 1 个月前
开发者回应
发布于 2 个月前Здравствуйте, спасибо за отзыв. Мы хотели бы подробнее разобраться в ситуации и помочь решить эту проблему. Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через онлайн-чат по ссылке: https://support.surfshark.com/hc/en-us#open-chat- 评分 4 / 5来自 Sir_Jimmothy， 2 个月前
开发者回应
发布于 2 个月前Hi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.