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Surfshark VPN - Extension — fast & private 的评价

Surfshark VPN - Extension — fast & private 作者： Surfshark

3.6 / 5 星
5
654
4
150
3
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1,246 条评价
  • 来自 Firefox 用户 17700789， 3 年前
  • 来自 Firefox 用户 14969199， 3 年前
  • 来自 Firefox 用户 18170181， 3 年前
  • 来自 SEcurity Services San Diego， 3 年前
  • 来自 office， 3 年前
  • 来自 Firefox 用户 17922144， 3 年前
    Makes not knowing who I am when It is working.

    开发者回应

    发布于 3 年前
    Hi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at support@surfshark.com or join our live chats.
  • 来自 Alfado， 3 年前
    Absolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.

    开发者回应

    发布于 3 年前
    Hi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner?
  • 来自 Rudi Stalzer， 3 年前
  • 来自 One God， 3 年前
  • 来自 Firefox 用户 18105820， 3 年前
  • 来自 Firefox 用户 15531607， 3 年前
  • 来自 Firefox 用户 13753045， 3 年前
  • 来自 cexv， 3 年前
    Works fine in Private mode, but when you exit this mode it retains the VPN in the normal browser mode. Therefore every secure website kicks you out because it does not accept you're not in your own country. The solution should be when exiting the VPN quits BOTH modes.

    开发者回应

    发布于 3 年前
    Hey! It would be great if you could contact our support team via live chat or email at support@surfshark.com, as they would be able to check on your case further. Thank you!
  • 来自 Firefox 用户 15436527， 3 年前
  • 来自 Musicman77wwr， 3 年前
  • 来自 Macknair， 3 年前
  • 来自 VPN， 3 年前
  • 来自 Firefox 用户 17692527， 3 年前
  • 来自 Firefox 用户 18095471， 3 年前
  • 来自 Firefox 用户 17004262， 3 年前
  • 来自 Desire OGOU， 3 年前
  • 来自 richferg73， 3 年前
  • 来自 Firefox 用户 14727623， 3 年前
    I use this app daily while out and about using unknown security wifi doing banking business

    开发者回应

    发布于 3 年前
    Hey! Thank you for your review, we appreciate it a lot! Cheers to a long and fun journey surfing the waves with us. 🦈
  • 来自 JoanVT， 3 年前
  • 来自 lostprophet， 3 年前
    it simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless

    开发者回应

    发布于 3 年前
    Hey there! We're sorry to hear you had to run into this connection issue. Our team would be glad to help you out. Could you reach out to them via email at support@surfshark.com? Thank you!