Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
679 reviews
- Rated 1 out of 5by DFW, 4 years agoI have to restart via the website EVERY time I try to use this extension!! Anyone have a method to keep this from happening??
- Rated 1 out of 5by Firefox user 16769282, 4 years agoDoes not work! Only says "Checking Session" indefinitely. Before the last update I had to re-register my card every time I wanted to use it. A real pain in the _ss to use.
- Rated 1 out of 5by Matthew L Daniel, 4 years agoas an update to my review, my experience has now crossed over into pure hatred for this piece of junk, and my opinion of Capital One has gone down because of it. How hard can it possibly be to just allow a not stupid login system like browsers have had for generations
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It's a great security feature, but is a little hit-or-miss whether it logs in or not, and it makes me sad I can't just use it in my Banking container to generate numbers, since that defeats the purpose of having containers in FirefoxDeveloper response
posted 4 years agoThanks so much for the feedback, Matthew! If you'd like to share more details about your experience, please reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page. If you'd prefer to talk to an agent, our tech team is available directly at 866-750-0873. - Rated 1 out of 5by neonjohn, 4 years agoUsed to work. Now continuous "checking Session". Ubuntu Linux 21.10 Firefox 86.0. I wouldn't be caught dead on social media. If you need more information, jgd (at) neon-john.com.
I have always had "delete cookies on exit" set and will continue to do so and use the "manage cookies" feature to save vital cookies. You need to specify the third party cookie site that should be in the exceptions file. There is now "enable third party cookies" setting in this version of firefox.
suggestion: Instead of trying to figure out a CC input form, simply provide the user a button to create a new number for the current checkout page. - Rated 4 out of 5by Firefox user 14883254, 4 years ago
Developer response
posted 4 years agoWe're sorry to hear that you're having a tough time installing the extension! If you'd like some help, feel free to reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page. If calling in is more your style, our tech team is available directly at 866-750-0873. Thanks!- Rated 5 out of 5by Firefox user 14871842, 4 years ago
- Rated 1 out of 5by Firefox user 16633122, 4 years agoUsed to work great, but now won't open. Capital One support has no information about Eno.
Developer response
posted 4 years agoThanks for bringing this to our attention! We're sorry to hear that you're having issues using the extension, and we'd like to dig in a bit more. Would you be able to reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page? If calling in is more your style, our tech team is available directly at 866-750-0873. Thanks again! - Rated 5 out of 5by GizmoGurk, 4 years agoI see a lot of people having problems, but so far it's been working like a champ for me, even on my Mac. Super quick and easy compared to what I had been using with another card company.
Developer response
posted 4 years agoWe're so thrilled to hear that you're loving Eno so far! Thanks for the A+ review! - Rated 5 out of 5by Firefox user 16595824, 4 years ago
- Rated 5 out of 5by Dr. j, 4 years agoWorks great! If your card gets stolen from a website, it's isolated to that website, so it reduces the issue.
Developer response
posted 4 years agoWe're so glad that you're loving the security that Eno brings to the table! Thanks so much for the great review. 😊 - Rated 5 out of 5by Capital one, 4 years ago
- Rated 3 out of 5by Firefox user 14888833, 4 years agoLooks like it could be an awesome add-on, but firefox for android says it's not supported. Would love to be able to use it.
Developer response
posted 4 years agoThanks for checking out Eno! Currently, Eno is only available on Google Chrome, Mozilla Firefox, and Microsoft Edge from a PC/laptop. We'll make sure to forward your feedback over to our dev team! Developer response
posted 4 years agoThanks for bringing this to our attention! We're sorry to hear that you're having issues using the extension, and we'd like to dig in a bit more. Would you be able to reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page? If calling in is more your style, our tech team is available directly at 866-750-0873. Thanks again!- Rated 1 out of 5by Firefox user 14309103, 4 years agoVirtual card gets denied because of insufficient funds.
- Rated 5 out of 5by Firefox user 16180882, 4 years ago
- Rated 3 out of 5by SKSSF, 4 years agoThe good:
* This automates online shopping with the added security benefit of generating individual credit card numbers.
The bad:
* Seems like I have to relogin frequently, even though I've turned on "express login" (or whatever it's called).
* The animations really slow down usability. Animations are cute, but when I have to wait for the animation to finish before I can see the entire credit card number, that's just wasting my time.
* It's buggy--sometimes I have to reload a page several times before the Eno popup will fully load.
It's a step in the right direction, hope that their developers are working to rectify the issues.Developer response
posted 4 years agoThanks for sharing all this great feedback with us! We’ll be sure to pass this along to our dev team. In the meantime, if you have any specific issues using the extension please let us know! We’re available on Twitter at @AskCapitalOne and on our official Facebook page. If calling in is more your style, you can reach our tech team directly at 866-750-0873. Thanks again! - Rated 1 out of 5by Locutus, 4 years ago
- Rated 1 out of 5by psychomuse, 4 years agoUpdate: Let me just start with my latest review of this extension- it's mostly broken. Not sure if it's simply related to FIrefox updates, but this extension rarely works these days. It's much more trouble than it's worth. I can no longer recommend its use.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.Developer response
posted 4 years agoThank you SO much for sharing your feedback with us! We'll make sure to pass this along to our dev team. We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. If you have any specific issues feel free to get in touch with our social media team on Twitter: @AskCapitalOne or on our official Facebook page. Thanks again! - Rated 5 out of 5by Dragonscar, 4 years ago
- Rated 1 out of 5by Chainsaw, 4 years ago
- Rated 5 out of 5by Firefox user 16635650, 4 years ago
- Rated 2 out of 5by Lee, 4 years agoHaving the same trouble as everyone else - can't log in. It was a very useful feature so I hope they fix the problem soon.
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Rated 1 out of 5by Firefox user 16633201, 4 years agoworked for a year, but Firefox 85 (and MS Edge) have killed it. Unable to login anymore....
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Rated 1 out of 5by Firefox user 6676688, 4 years agoAs others have commented, used to work but now unable to authenticate to app. This is with Firefox 85.0. It gets stuck in the authentication step. I deleted all my cookies and cache for *capitalone*. Hopefully gets fixed because it was a very useful feature.
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime!