Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
679 reviews
- Rated 1 out of 5by ERD, 4 years ago
- Rated 1 out of 5by Firefox user 16630683, 4 years agoIt doesn't work at all. It looks like it is logging in and then it disappears. And the one time I did get it to assign a number, it got rejected by the site I was using. It's a total crock and waste of time and effort.
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Rated 1 out of 5by Duane, 4 years agoIt just doesn't seem to work at all with Firefox. The extension prompts you to login and pops-up a separate window to enter your credentials, but after entering them it takes you right back to login again. You can run this circle as many time as you like.
Developer response
posted 4 years agoThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Rated 1 out of 5by Firefox user 15565143, 4 years ago
- Rated 1 out of 5by Firefox user 15394438, 4 years agoThis app do not work with Firefox, Chrome or anything. Stop sending emails. DOES NOT WORK
Developer response
posted 4 years agoThanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Rated 1 out of 5by D Davidson, 4 years ago
- Rated 1 out of 5by Mike, 4 years agoEvery time I try to use it, it basically goes away and doesn't allow itself to be used on the page where I thought I'd use it.
- Rated 5 out of 5by Firefox user 16578172, 4 years ago
- Rated 1 out of 5by Bob, 4 years agoApp used to work great and I used it all the time. Nowadays this is worthless . For MONTHS have had the same issue everyone else seems to be experiencing. Get in a login loop, entirely unable to actually access or create new card numbers. Team is always "working on it" but never seem to actually accomplish anything.
Tried running the Chrome version of the extension, and get the same behavior there. This is clearly broken, and has gone unfixed for MONTHS. Just complete and utter trash.
Take some pride in your work and fix this.Developer response
posted 4 years agoHey Bob, thanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Rated 2 out of 5by Firefox user 16567847, 4 years ago
- Rated 1 out of 5by Null, 4 years agoThis extension does not work on sites with CAPTCHA. Had to remove from my browser to use any credit card at my grocery store.
- Rated 3 out of 5by Kris, 4 years agoAlways use ENO FIVE stars but not now. I can no longer sign in from browser since last firefox update. Put in name and password to sign in to ENO, send and it loops back to "sign in with browser". In the upper left corner of my desktop a small window opens and closes, too fast and small to note anything particular about the window. Have all permissions, cleared all cookies, no hope. Please fix.
Just called CapOne and was told they are no longer supporting ENO for firefox. SAD.Developer response
posted 4 years agoWe're sorry to hear that you're running into a snag signing in, Kris! If you've already tried clearing your cookies/cache, please try tagging out Tech team in, so they can review some other troubleshooting tricks with you. They're available by phone at 866-750-0873! - Rated 3 out of 5by Demond, 4 years agoUnable to log into add-on with Firefox versions 85.0b+. The developer needs to address this before the next public release of Firefox drops.
Developer response
posted 4 years agoThanks for bringing this to our attention! Would you be able to shoot us a tweet over to @AskCapitalOne, or message us on our official Facebook page? We'd like to hear more about this. Our Tech team is also available by phone at 866-750-0873 if you'd prefer to make a phone call. Thanks again! - Rated 1 out of 5by JerryLerman, 4 years agoStopped working in Firefox. It no longer lets me log in. There's no error. It just goes back and tells me I need to log in using the browser.
Developer response
posted 4 years agoWe're sorry to hear this is happening, and we'd like to learn more. We're available on Twitter at @AskCapitalOne, and you can also message us on our official Facebook page if that's easier for you! Our Tech team is also a phone call away at 866-750-0873 if you'd prefer to call in. Thanks for giving us a heads up! - Rated 1 out of 5by Firefox user 14990981, 4 years agoDoesn't sign in anymore. No other way to make virtual card numbers. This app is a pile of garbage.
Developer response
posted 4 years agoSorry to hear that Eno isn't working for you! We'd like to hear more about your issue. We're available on Twitter at @AskCapitalOne, and on our official Facebook page, so feel free to send us a message! Our tech team is also available by phone at 866-750-0873. - Rated 5 out of 5by eno, 4 years ago
- Rated 1 out of 5by valrus, 4 years agoNice while it worked, but then login stopped working - I'd log in using the popup window and it would have no effect so I could never get a number. Needs more QA, apparently.
Developer response
posted 4 years agoSorry to hear that you're having trouble using the extension! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Rated 5 out of 5by rudyclyde, 4 years ago
- Rated 4 out of 5by Firefox user 16513081, 4 years ago
- Rated 1 out of 5by Firefox user 15348442, 4 years agoI used it 1 time and worked fine. Now, not able to use it a second time for a different account/store.
"KEEP YOUR CREDIT CARD NUMBER TO YOURSELF
Eno appears at checkout and provides a unique virtual card number only for that site, allowing you to shop online without exposing your actual credit card number." Did/does not appear.Developer response
posted 4 years agoHey there! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Rated 1 out of 5by Firefox user 16516237, 4 years agoIt seems there is no way to use a virtual card number unless you are using a browser with the add-in AND you are shopping where the merchant has a window open to insert a virtual card number. Citi Cards lets you generate virtual cards and you can use that number anywhere.
- Rated 3 out of 5by Firefox user 16508950, 4 years agoFor the most part, this seems to work well, but I ran into a very frustrating experience while using this with the HP website today. Basically, it would generate a virtual number, but the number would not properly populate in the order fields - this happens periodically, so the add on allows you to copy and paste manually - not a deal breaker. However, every time I would manually enter the virtual information, Eno would reset the page and default the billing and shipping address to the same thing (which I did not want), as well as either (a) remove the item from the cart or (b) add a second item, with no way to reload the page. I eventually gave up and went to a different browser and used the real card number.
- Rated 5 out of 5by Firefox user 14429784, 4 years ago
- Rated 1 out of 5by Firefox user 16490273, 4 years agoPiece of crap - couldn't send an SMS text message to my phone telling me I didn't own the number!!! I've had the same number since the very beginning of cell service!!!
Developer response
posted 4 years agoWe've received everyone's feedback on how frustrating it is to not be able to use this awesome product. We're working on a solution that will both continue to protect your accounts while at the same time allowing you to verify your identity that doesn't rely on a phone number. No immediate timeline is available. In the meantime, you may continue to try registering periodically. - Rated 1 out of 5by Firefox user 15605923, 4 years agoI used to use this but now when I try to use it I can't. It has become so hard to use it that I just quit using it
Developer response
posted 4 years agoWe're sorry to hear that! If you'd like to share more with us about what's going on, we're available on Twitter at @AskCapitalOne, or you can always send us a message on our official Facebook page. Our Tech team is also available over the phone at 866-750-0873. Thanks!