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Reviews for NordPass® Password Manager & Digital Vault

NordPass® Password Manager & Digital Vault by NordVPN

3.8 Stars out of 5
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439
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118
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153 reviews
  • by Firefox user 18638181, 8 months ago
  • by Alexandra V. Scavnicky, 8 months ago
    I need a tutorial (or similar) on how to start. How do I get login info when I first go to a website that requires a password etc to sign in.
    I have never received info on how to "start from scratch". I have all t he advanced features but they mean nothing to me because I don't know what they're talking about. I am at below kindergarten level so I need you to please work with me. Thank you, Alexandra
  • by ddurham46, 8 months ago
  • by Dave, 8 months ago
    When prompting which credentials to push into a form, the usernames aren't in alphabetical order, nor is there a search function. This is awful for stuff like "localhost" where a dev might have dozens of accounts for a domain. Also the credential selector cannot be moved and most times covers other content.
  • by Firefox user 18615332, 8 months ago
    Frequently has problems with extensions such as dark reader, requires a new verification every session, long loading times. The bad implementation in Firefox drove me away from this otherwise good password manager
  • by Firefox user 12666011, 8 months ago
  • by Ewan, 8 months ago
  • by Firefox user 18079540, 9 months ago
  • by Firefox user 15214553, 9 months ago
    Kein Icon des Add-ons bei Firefox in die Schnellzugriffsleiste ablegbar.
    Es erfolgt kein automatisches Ausfüllen von Log-in-Feldern.
    Ich muss Log-in und Passwort manuell kopieren.
    Eine echte Verschlechterung gegenüber dem alten Add-on.

    Antwort auf die Frage des Entwicklers:
    Die automatische Vervollständigung funktioniert überhaupt nicht!

    Developer response

    posted 9 months ago
    Hallo, tut mir leid, von dieser Erfahrung zu hören. Bitte geben Sie weitere Details dazu an, bei welchen Websites die automatische Vervollständigung nicht richtig funktioniert, und wir werden das untersuchen. Danke
  • by Firefox user 18531974, 9 months ago
    Nordpass fordert permanent auf, eine neue Erweiterung zu installieren, da die alte nicht mehr unterstützt wird. Aber die Links führen nur in die Irre!

    Developer response

    posted 9 months ago
    Hallo, das tut mir leid. Bitte stellen Sie sicher, dass Ihre Erweiterung über die neueste verfügbare Version verfügt. Wenn das Problem weiterhin besteht, wenden Sie sich bitte an unseren Support unter support@nordpass.com, um weitere Hilfe zu erhalten.
  • by Firefox user 18599855, 9 months ago
  • by MP, 9 months ago
  • by Firefox user 18597218, 9 months ago
    What a disappointment! I chose it because it was supposed to be easy but I've never encountered a program that so effectively prevented me from logging into it or any other. It is the opposite of a Password Manager!

    Developer response

    posted 9 months ago
    Hi, sorry to hear about this. Our support agents are more than happy to assist in setting up NordPass for you, please do not hesitate to contact us and we'll sort it out!
  • by Firefox user 18596040, 9 months ago
    The desktop app worked great for me, this browser extension almost never autofills websites, doesn't even show the icon to autofill
  • by Firefox user 18590197, 9 months ago
  • by Firefox user 18563455, 10 months ago
  • by Firefox user 18543882, 10 months ago
    I have no idea what I am supposed to do on this Firefox Add-Ons page.
    It is a most ill-written page of instruction.
    The page that sent me here is now locked and I am unable to get to or find an end/exit button.
    I am beginning to regret buying NordVPN.

    Developer response

    posted 10 months ago
    Hi there, sorry to hear you're having trouble with setting the add-on up. Please drop us a message with more details at support@nordpass.com, we're here to help!
  • by vinnyfox, 10 months ago
    Absolute ridiculous, untested software. There wasn't a stable version of this extension for the past 6 months.

    In version 5.18.7, the extension fails to authenticate the user
    ---

    Uncaught (in promise) Error: Missing SDK key! Call initialize with a valid SDK key

    Developer response

    posted 10 months ago
    Hey,

    Apologies for the poor experience and thanks for sharing the response. We will pass it on to the technical team to investigate immediately.
  • by Firefox user 13592858, 10 months ago
  • by Firefox user 12781037, a year ago
  • by Firefox user 18512350, a year ago
  • by Mark, a year ago
    Autofill does NOT work. Whole reason I have this extension is for that but does not work. Have to manually go in and copy/paste. Been broken too for a long time so idk if Nord is going to bother fixing it.

    Developer response

    posted a year ago
    Hey Mark, I'm Dominik and I work as Product Manager at NordPass. We are crafting plan to massively fix issues with autofill at once for repetitive errors through machine learning techniques, but at the same time we're still investigating errors website by website.

    Please let me know on which sites do you face the problem most often. Also, please ensure that you have given NordPass a permission to automatically fill the data by right clicking on the extension logotype in the Firefox browser and selecting "Manage extension" from the dropdown list.

    On the other hand, directly in the NordPass application settings (not settings of Firefox store) that are hidden under the gear icon you can find section for Autofill & Autosave functionalities. Please double check how they are set - if you haven't blocked autofill for certain websites and if instant login option is turned on to make your experience way, way more comfortable.

    Cheers,
    Dominik
  • by Firefox user 18489831, a year ago
    Necessary add-on just to view passwords (not possible without). Requests access to all website data. Ridiculous.

    Developer response

    posted a year ago
    Hi there, I am Dominik and I am responsible for user experience in NordPass. Permission we ask for is the industry standard and it is necessary in every browser, so extension can use the data you saved in it for autofill purposes. We are zero knowledge company and your information is thoroughly encrypted - only you, through the Master Password, can decrypt it and then view or copy. If you have any other concerns, do not hesitate to leave them. :)
  • by Firefox user 17801051, a year ago
    I'm using this plugin to do one thing, and one thing only - to autofill my login creds on stored websites. It doesn't do that.
    Currently I have to either manually open the plugin and copy/paste the login and password, or do the same with the desktop app.
    What is the point of having a browser plugin if it doesn't offer basic functionality?

    Developer response

    posted a year ago
    Hello, please ensure you gave NordPass a permission to copy and autofill the data. It can be done in application settings in browser store. Also, please remember about setting autofill & autosave options in your own style directly inside NordPass application - they can be found under gear icon. Cheers!
  • by Miguel Flores, a year ago