Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
34 reviews
- Rated 2 out of 5by Firefox user 15603892, 3 days ago
Developer response
posted 24 days agoHi CT, sorry to hear about the trouble with Firefox. Please reach out to our support team at support@nordpass.com so they can assist you further.- Rated 2 out of 5by Firefox user 17126949, a month agoPiece of junk doesn't work on firefox. I should have stuck with my other password manager.
Developer response
posted a month agoHi there, I'm sorry to hear about your experience. Please drop a message to our support team at support@nordpass.com for help. They're ready to assist you and troubleshoot any issues you're facing with Firefox. - Rated 2 out of 5by Firefox user 18833897, 2 months agoWindows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
- Rated 2 out of 5by Firefox user 18827104, 2 months ago
- Rated 2 out of 5by Firefox user 13602507, 2 months agoWhen it works, It's clutch. When it doesn't it's a pain to use the Firefox saved passwords.
Developer response
posted 2 months agoHi, thanks for sharing your feedback. I'm sorry for the trouble when it doesn't work. This isn't expected behavior. Please reach out to our support team via live chat at [https://support.nordpass.com/hc/en-us/requests/new], and they'll help resolve it. - Rated 2 out of 5by Firefox user 13840088, 4 months agoVERBESSERUNGSBEDÜRFTIG!
Ich schätze Nordpass, aber diese Firefox-Erweiterung muss jedesmal separat freigeschalten werden und funktioniert auf vielen Seiten nicht richtig. Die alte Version war um vieles besser! - Rated 2 out of 5by Firefox user 18636225, 4 months agoIt's not autofilling anything. Was just fine a few weeks ago, and completely useless now.
Developer response
posted 4 months agoHi, sorry for the hassle! This isn't typical behavior. Please contact our support team at support@nordpass.com. They'll investigate why autofill isn't working. - Rated 2 out of 5by Jean-Pierre DUFOUR, 4 months agocela me semble bien mais ce serai mieux en français !
- Rated 2 out of 5by Leyf, 5 months agoVery useful tool BUT it crashes the whole firefox regularly, or just slows stuff to a crawl. Please, devs, adress this! I want to use your product but this module is really testing my patience here
- Rated 2 out of 5by Firefox user 18619603, 6 months ago
- Rated 2 out of 5by WinnieThePugh, 7 months agoVery confused between the old and new firefox add-on. I switched to the new one but now the desktop app is telling me my add-on is still outdated? If this is what's to come I'm switching back to being my own password manager.
Developer response
posted 6 months agoHi, sorry for the confusion. It sounds like there might be a sync issue between the add-on and desktop app. Please reinstall the latest Firefox add-on and ensure the desktop app is updated as well. For detailed steps, contact our Support at support@nordpass.com - Rated 2 out of 5by Skyl3lazer, 7 months agoThe new app works but is bad compared to the app that connected to the desktop program. It doesn't ignore sites correctly, causing a lot of lag in some places.
Developer response
posted 7 months agoHi there, thanks for your feedback! We’re sorry for the inconvenience, but great news - the issue has been fixed and is coming in the 5.22 version. It should be available any day now! Thanks for your patience 😊 - Rated 2 out of 5by Firefox user 18586780, 7 months agoNot as good as the old extension. Requires login each time browser is closed and reopened. autofill and password generator not showing up as consistently as before. Not asking to save credentials as consistently as before. UI feels like they just copied the UI from the desktop app rather than make one specifically for the extension. If the old extension wasn't getting deprecated I would go back to using that one.
Developer response
posted 7 months agoHi, sorry for the inconvenience. Frequent logins might be due to the Autolock setting. Try adjusting it in the Settings menu (gear icon), which is located at the top right corner of the extension. For other issues, please get in touch with support at support@nordpass.com. We're here to help! - Rated 2 out of 5by Orskelo, 7 months agoWorks fine when it works, but the autofill causes problems on some sites. Normally this would be fine, as it comes with an option to turn autofill off for specific sites.
However, that option only works for something like 30 minutes, then it just silently turns itself back on. Developer response
posted 7 months agoHello Tomas, yes, autolock feature works per user session, therefore when closing and returning to the Firefox browser, you are asked to provide Master Password to unlock and securely decrypt your Vault. Please share more feedback with us at support@nordpass.com and we will try to address all your concerns!- Rated 2 out of 5by Firefox user 17421065, 7 months agoYou have to log on every time you startup firefox.
it would be great if it would startup autoDeveloper response
posted 7 months agoThanks for feedback! Autolock setting works per user session. We are going to investigate the option you mention in the future. - Rated 2 out of 5by Firefox user 18499676, 9 months ago
- Rated 2 out of 5by Firefox user 18127177, 9 months agoNo Nordpass on my phone and no way to edit the password list
Developer response
posted 9 months agoHello, password list can be sorted alphabetically, by folder or by last used property. On top of it, you can also use filters that would extrapolate concrete list of passwords. Is that what you have been looking for?
Which phone do you use at the moment?
Regards,
Dominik Developer response
posted 10 months agoHello, here is the recording on how to install the NordPass extension https://youtu.be/2kfJuIW26aM. If it does not solve your problem, please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us. We're here to help.- Rated 2 out of 5by Firefox user 18456117, 10 months agofound that when problems arose with other sites i was being shut out from nordpass.
Trying to reconnect is a pain in the ar$$e..my son uses another password system without any hassles, when this contract expires so will i. Why do you need TWO DIFFERENT PASSWORDS TO GET BACK INTO YOUR ACCOUNT?sorry for the shout , frustration .for this system to get better they have to be a bit more clever, at the moment it is too convoluted for its own good.
REMEMBER K.I.S.S? i am still shut out after various attempts to reconnect 4 hours and still countingDeveloper response
posted 10 months agoWe're sorry to hear about the issues you're facing. We understand your frustration and apologize for the inconvenience. Please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us so we can assist you in resolving this issue - Rated 2 out of 5by Thore Pils, 10 months agoDa das andere Add-On eingestellt wird, habe ich mir dieses installiert. Es gefällt mir nicht, dass ich jedes Mal wenn ich den Browser schließe und erneut aufmache auch das Add-On erneut entsperren muss, obwohl die entsprechende Anwendung schon entsperrt ist. Das sollte wieder synchronisiert werden, ansonsten ist das Verhalten ja ganz ähnlich mit dem anderen Add-On.
- Rated 2 out of 5by Robert B VanKuiken, 10 months ago
- Rated 2 out of 5by Ludias, 10 months agoAutofill no longer works when I have the DarkReader extension enabled, it was working fine until a month ago. Support told me that it will be fixed in the next update. It just updated but it is still not working. Unfortunately the browser is unusable without the DarkReader extension so I really hope this gets fixed soon.
- Rated 2 out of 5by Firefox user 18442896, 10 months ago