Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 18198194
Rated 1 out of 5
by Firefox user 18198194, 3 years agoThis app is just not secure. At best, all passwords are secured by a six digit PIN. Sure, you can set up a good passphrase for your protonmail account, but I've used it like twice. Once you log in, it doesn't log you out - even when you exit Firefox. It's open to whomever uses Firefox. The best you can do is require a PIN which must be used if PP has been idle for a certain time. Oh, and the app drops the PIN requirement occasionally and it must be reset leaving you completely exposed in the meantime. Seriously, only six digit protection for all our passwords. Might as well skip a password manager and just use 123456 everywhere.
Developer response
posted 3 years agoThank you for your feedback! The latest version of the extension asks for your PIN when restarting your browser. Please make sure that you are not using an outdated version. Moreover, in general, you should not log in on untrusted devices, so make sure to log out of Proton Pass after you no longer need it, if your threat model includes such cases.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.
3,664 reviews
- Rated 5 out of 5by Psychopomp, 3 hours ago
- Rated 5 out of 5by ColinF, 6 hours ago
- Rated 5 out of 5by Firefox user 20272547, 16 hours ago
- Rated 5 out of 5by Firefox user 15632857, 2 days ago
- Rated 5 out of 5by Na, 2 days ago
- Rated 5 out of 5by Firefox user 17145226, 2 days ago
- Rated 5 out of 5by MissionFraser, 3 days ago
- Rated 5 out of 5by Ryan R., 3 days agoThe smoothest most seamless across platform password manager I have ever used that is still secure and independent. I value that it is easy, secure, and independent.
- Rated 5 out of 5by Firefox user 12992951, 4 days ago
- Rated 4 out of 5by Tail, 4 days agoWorks great, but -1 Star for because sometimes it logs you which is annoying because you have reconfigure the biometric unlocking
Developer response
posted 4 days agoThank you for the review. Could you share more details on this? Are you receiving any error messages when logged out? Are you triggering the behavior in any way, or does it happen at random? Contact us at https://proton.me/support/contact so we can investigate further and help you troubleshoot. - Rated 5 out of 5by Firefox user 18061917, 5 days ago
- Rated 5 out of 5by Uncle Bo, 5 days agoThe free version is practically useless :/
I eventually decided to just go all in and buy the lifetime subscription for $200. Thank you for having a service that isn't a subscription :3 - Rated 5 out of 5by Urnem, 5 days ago
- Rated 5 out of 5by QENEX, 5 days ago
- Rated 5 out of 5by NinBoy, 6 days ago
- Rated 5 out of 5by Firefox user 14081379, 7 days ago
- Rated 5 out of 5by Firefox user 20255580, 7 days ago
- Rated 5 out of 5by mr.nobody, 7 days ago
- Rated 5 out of 5by Arnault du Studio, 7 days ago
- Rated 5 out of 5by Coren Tinks, 7 days ago