Reviews for Proton Pass
Proton Pass by Proton
1,176 reviews
- Rated 5 out of 5by khabeko, 7 months ago
- Rated 5 out of 5by Firefox user 15742964, 7 months ago
- Rated 5 out of 5by Firefox user 18430954, 7 months ago
- Rated 2 out of 5by Quitch, 7 months agoWhen it works it's lovely, but it simply isn't as reliable as Bitwarden. Sometimes it won't spot a login field, sometimes it will fill in the password but not the username, and sometimes it will fill in the password wrong even though the copy in the vault is accurate and works when manually copy & pasted.
Developer response
posted 7 months agoHi! We are working constantly working on improving our detection models for all reports received by our community. Please share the webservices you've encountered this behavior on in a support request at: https://proton.me/support/contact, so we can document your feedback for future improvements. - Rated 5 out of 5by Firefox user 18352302, 7 months ago
- Rated 5 out of 5by Firefox user 18427887, 7 months ago
- Rated 5 out of 5by Mondufly, 7 months ago
- Rated 4 out of 5by Firefox user 16722075, 7 months ago
- Rated 5 out of 5by HamSamMidGe, 7 months ago
- Rated 5 out of 5by Firefox user 17523660, 7 months ago
- Rated 5 out of 5by prkr, 7 months ago
- Rated 5 out of 5by Firefox user 16202365, 8 months ago
- Rated 5 out of 5by Robert, 8 months ago
- Rated 5 out of 5by Firefox user 18407325, 8 months ago
Developer response
posted 8 months agoThank you for your review and feedback! if you have any suggestions on what we can do to earn a 5-star rating from you, feel free to let us know in an update to your review.- Rated 5 out of 5by Firefox user 16310115, 8 months agoAbsolutly excellent! I feel secure with all proton tools.
- Rated 5 out of 5by Firefox user 18381074, 8 months ago
- Rated 4 out of 5by Austin, 8 months ago
- Rated 5 out of 5by Iskaid, 8 months ago
- Rated 5 out of 5by Mark, 8 months ago
- Rated 2 out of 5by osmnys, 8 months ago"When it works, it really works. When it doesn't work, it really doesn't work."
In my end, this add-on wasn't even remotely nice to use, it does everything what it says, and it does it beautifully. But because of one critical, persistent issue, troubleshooting this add-on was a literal saga filled with confusion and torment.
The issue is that it sometimes kicks me out of my session and just refuses to sign me back in and turns into a loop where I input my email address and password over and over again only to end up with an error every single time. I used different forks of Firefox and it still did the same thing, re-installing the add-on or using different Firefox profiles didn't fixed anything, forcing me to use the Web App or Windows program of Proton Pass. I don't know if it's because of my setup or the extension... Either way, this is not the normal behaviour you would expect from this add-on.Developer response
posted 8 months agoWe're sorry to hear about the trouble! Could you let us know if you reported this to our support team? If you have, please share your ticket number with us here, so we can track your case and investigate. If you haven't submitted a report, you can do so at: https://proton.me/support/contact. - Rated 5 out of 5by stripedew, 8 months ago