Reviews for Proton Pass
Proton Pass by Proton
1,905 reviews
- Rated 5 out of 5by Firefox user 18321893, 3 months ago
- Rated 5 out of 5by SunDevil311, 3 months agoDoesn't work flawlessly, but then I very much doubt the other password managers do either. 90% of the time Proton Pass works quite well and is especially handy. The other 10% of the time it just doesn't seem to trigger correctly, or it'll only input the username or password instead of both.
Room for improvement, but overall I can't say I haven't been extremely pleased with my experience. - Rated 5 out of 5by oldsweatyman, 3 months ago
- Rated 2 out of 5by Firefox user 13418277, 3 months agoNEVER consistant, most of the time it doesn't recognize that its suppose to FILL IN THE BLANKS !!! Getting rid of it. BTW, ZERO customer service, even on FB they ask a question to your question but NEVER give solutions.
Developer response
posted 3 months agoWe're very sorry to hear that. Our team is constantly working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic websites or apps to us through the 'Feedback & Help' option so we can note your feedback for future improvements. - Rated 5 out of 5by Firefox user 18131885, 3 months ago
- Rated 5 out of 5by whaha, 3 months ago
- Rated 5 out of 5by Firefox user 18553035, 3 months ago
- Rated 5 out of 5by Firefox user 18777296, 3 months ago
- Rated 5 out of 5by Firefox user 18300783, 3 months ago
- Rated 5 out of 5by Toby, 3 months agoI love Proton Pass. It syncs well on all my devices. Truly a breeze to use.
- Rated 5 out of 5by GordonB, 3 months ago
- Rated 5 out of 5by Firefox user 18775264, 3 months ago
- Rated 5 out of 5by Firefox user 18767388, 3 months ago
- Rated 5 out of 5by 1ashiv, 3 months ago
- Rated 3 out of 5by zglib, 3 months agoAutofills passwords, lacking in authentication options, the ability to use the extra password already associated with my account, as opposed to a pin or nothing, before each autofill, would increase my rating greatly
Developer response
posted 3 months agoThank you for your review. We have shared your feedback with the team accordingly. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Rated 5 out of 5by Firefox user 16315131, 3 months agoProtonPass has been rock solid and issue free. I have been through several of the other password managers and Proton Pass is night and day the best so far. I'm also appreciative of PP's focus on privacy. Being able to set a pin to lock down your passwords after a specified interval is great and I love that I can generate 2FA codes right in Proton Pass and paste them into websites. An ideal companion to Firefox.
- Rated 5 out of 5by Edimilson Ferreira, 3 months agoI love Proton Pass and all other Proton apps. The subscription is worth every penny and more. Great products.
- Rated 5 out of 5by sk98, 3 months ago
- Rated 5 out of 5by deviloaded666, 3 months ago
- Rated 5 out of 5by Kalyan, 3 months ago
- Rated 5 out of 5by AC Lover, 3 months ago
- Rated 5 out of 5by Micah Warren, 3 months ago
- Rated 5 out of 5by Firefox user 12787573, 3 months ago
- Rated 2 out of 5by Matthew L Daniel, 3 months agoWriting a review for their extension is challenging because it's hard to know how much of the bad UX is from their extension and how much is just rot from their bad data model
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offerDeveloper response
posted 3 months agoWe're sorry to see that you're dissatisfied. That said, we've made sure to share your feedback with the team accordingly so they may look into ways to make this process easier in the future. If you have any other suggestions on how we can improve our service, make sure to let us know using the 'Feedback & Help' option. We always appreciate our community's input.