Current the Proton Password Manager is breaking Firefox. I first became of the issue when a web editor stopped loading on one of my computers that has Proton Password Manager installed. After accessing the same page on two different browsers successfully, I "refreshed" and reset Mozilla Firefox and I was able to access the Web Editor. Then I re-installed Proton Password Manager because I put all my important passwords in and the Web editor immediately stopped functioning. I

Furthermore, the page I had open to Proton.me broke as well. Deleting the Proton Password Manager resolved access to the Proton site, but darn if my twelve sentence passphrase isn't locked down on a GDrive behind one of those passwords I can't get at quickly.

This one incident kills the value since I will be manually resetting passwords. While I can't blame Proton for my not printing the pass phrase, having it is useless if the plugin doesn't work on a major browser like Firefox.

Right now I'd give this ZERO stars since even if they fix in today, I will have wasted more time than the plugin is worth cleaning up after trusting it.

Paid User

June 20-24 - STILL NOT READY FOR PRIME TIME!

As a Firefox extension, this is pretty much a mess. What is simple to do is a pain in the butt to undo.

Proton Pass was loading a different site's login (D'Addario) whenever I logged into my health care company. At the time I didn't have the health care company set up, so I told Proton to stop loading passwords for my health care.

Well now that I have finalized my health care login, darn if there is no clear path to clearing whatever Proton switch was sent to stop the silly app from trying to use the Guitar string website's login info.

Oh yeah, password changes? Don't do it until you have backed up everything, gone to church and had all your shots. Don't take my word for it, check the net, the level of pain this plugin can cause is extreme.

Spend more time reading the one and two star reviews for the real deal. I read the rosy ones and paid for this not ready for prime time plugin.

EDIT : New update fixed the bug, everything is working again ! Perfect !

Haven't even used it yet, and i can tell it's solid software.

Worked perfectly until a few days ago. Now it breaks pages that have drop-down or pop-ups. Turning it off is the only solution which of course requires that it be turned back on when you need it. I am a paid Proton user and in general like their products. I am hopeful that this problem will be promptly addressed and corrected.

Bug fixed, thanks for the quick fix. Good extension, works great

I used to LOVE proton pass but now the extension literally BREAKS everything. Dropdowns don't work. The wordpress editor encounters an error when it's running. Kindle Reader won't load books. It just goes on and on. I disabled EVERY SINGLE plugin and the problem is Proton Pass. Now that I have it disabled, everything works like it should including page load times that I thought were a problem with my web host. What a MESS this extension is.

Hello,

All in all, I'm very pleased with this practical, easy-to-use add-on.

But, as of today I can no longer connect to my eBay account unless I deactivate Proton Pass in Firefox.

- If Proton Pass is activated: ebay asks for my username but does not ask for my password. So I can't access my eBay account,
- If I deactivate Proton Pass: eBay reverts to normal behavior and asks me to enter my username and password. I can then access my eBay account.

I'm having a similar problem with the Peerberry site: the connection works fine, but I have to disable Proton Pass (in Firefox) to access the "Logout" button and be able to leave my account. If Proton Pass is enabled, I get a blank page when I want to log out of Peerberry.

Thanks in advance for a quick fix.

Best regards.

A Proton Unlimited customer.

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On 20/03/2024, following the response from the Mozilla team:

Hello and thank you for your reply,

On the advice of the Proton team support, I had uninstalled and reinstalled Proton Pass two days ago in order to go back to version 1.14.1, which allowed me to wait for the hotfix.
Today, my Firefox browser has automatically updated Proton Pass to 1.15.1 and everything is working normally as far as I'm concerned.

Thank you for following up my request.

All the best to the Mozilla team.

Something has changed, because for example when I want to edit a forum post on any forum, this add-on prevents me from saving the post. if I disable the add-on I can save, so the problem is in the add-on.

Amazing addon. Like it

Truly a quality pass manager, even at the free level.

Pros- Unlimited login creations, built in 2fa TOTP, secured notes, and if you desire cards, id, etc.

Cons- limited to 1 or 2 vaults for creation without upgrade. Gets cluttered.

Similarly to a competitor atleast in this area of privacy, a built in device / cloud TOTP & Use for security keys like a if it was physical one. Proton should definitely add this.

Changing passwords is a usual safe protocol, as well as the backup codes and files. The security depth, can sometimes make this a headache.

nice

Been using this for a couple of months now and really enjoying this password manager. Will likely switch this to my primary vault. Very easy to use and it supports passkeys.

The addon works well, considering that it hasn't been out that long.

The subscription plan is very poorly thought out, I have the "mail plus" subscription and if I want unlimited proton pass I have to take "proton unlimited" which is a price difference that makes no sense.
The free version is much too restricted.
There are also a lot of bugs: the fields are filled in but the validate/connect button does not activate, or refuses to connect.
It also lacks many functions, the "check up" of weak passwords for example does not exist, the sorting functions are more than limited, all this is too basic.
In short, it's too expensive and it's too limited.
I wanted to switch from Firefox manager to proton pass and finally I backtracked.
I love proton mail but there is still a lot of work to be done to make proton pass a premier password manager.

Getting the subscription that includes the vpn, password manager, email, and ai assistant has helped me tremendously in managing my whole online life already, and I've only had it for a day, lol. Highly recommended!! <3