Reviews for Proton Pass
Proton Pass by Proton
1,250 reviews
- Rated 5 out of 5by muckybucket, a year agoFantastic password management, and a total bargain if you have the Proton plans which include this. A no-brainer!
- Rated 4 out of 5by Firefox user 17343947, a year ago
- Rated 5 out of 5by Firefox user 16622333, a year ago
- Rated 5 out of 5by 𝐌𝐚𝐥𝐰𝐚𝐫𝐞 𝐌𝐞𝐝𝐮𝐬𝐚, a year ago
- Rated 5 out of 5by Y_P, a year ago
- Rated 5 out of 5by Fernando Ladeira, a year ago
- Rated 5 out of 5by Filo, a year ago
- Rated 5 out of 5by Peter, a year agoIt is a great password manager. As a long-time ProtonMail user, I've migrated from the built-in Firefox password manager to this as soon as I saw it :)
On the other hand, the product is not (yet) perfect, there are some areas where it could be improved:
- automatically locking the vaults after a certain time.
- passwords weren't filled in in basic authentication popups created by the browser which is a bit inconvenient sometimes
- the difference of the Proton Plus vs Unlimited feature sets feels a bit too big (at least supporting more than 1 vault would be nice in the Proton Plus edition). Vault sharing does not make do much sense when there is only one vault available.Developer response
posted a year agoThank you for your review and feedback, Peter! We've shared it with the team, so it can be taken into future consideration. Could you share more information on your second point with us in an update to your review? Feel free to share any specific websites too, so we can document this accordingly. - Rated 5 out of 5by canaria-computer, a year ago
- Rated 5 out of 5by Firefox user 17784048, a year ago
- Rated 5 out of 5by Firefox user 18129953, a year ago
- Rated 4 out of 5by Aegis, a year agoIt's not perfect, but thanks to recent updates, it has improved significantly! The overall experience has become quite enjoyable.
However, there is room for improvement in the user experience (UX). For instance, when trying to click on the 'create login' link within an alias's details, there's a risk of accidentally clicking on the alias, copying it and overwriting the password stored in the clipboard.
This situation arises because the extension occasionally fails to recognize that I've completed the registration process. As a result, I end up having to manually create a login with a generated alias. Unfortunately, the 'create login' link is very small and it's easy to missclick.Developer response
posted a year agoThank you for sharing your feedback with us - we've passed it on to the team. Feel free to reach out to us at pass@protonme.zendesk.com to let us know on which webservices you've experienced trouble with our autosave feature, so we can note your feedback for future improvements. Thank you for taking the time to review Proton Pass! - Rated 5 out of 5by Firefox user 13474137, a year ago
- Rated 5 out of 5by Firefox user 16043516, a year ago
- Rated 5 out of 5by Amanda, a year ago
- Rated 5 out of 5by SNAyliffe, a year ago
- Rated 5 out of 5by bony, a year ago
- Rated 5 out of 5by Abhi, a year ago
- Rated 4 out of 5by Drakath, a year agoAt first, this was just a very smooth password manager that was way more responsive than lastpass but it had issues. It was missing sharing, an easier way to manage your passwords, and emergency access.
Now it has 2 of those things. The sharing works very smoothly and it's great. The only thing it needs now is the emergency access. After that, this app will fully replace other password managers.
Even now you can move over and be satisfied with it.Developer response
posted a year agoThank you for taking the time to review our service! We've noted your feedback for future improvements. If you have any additional suggestions for us, you can also contribute to the discussions at our User Voice page: https://protonmail.uservoice.com/forums/953584-proton-pass. - Rated 5 out of 5by Firefox user 16634318, a year ago
- Rated 5 out of 5by Firefox user 17354823, a year agoGreat interface and product, highly secure, the best for this day and age.
- Rated 1 out of 5by Firefox user 12693686, a year agoCant not be recommended. Autofill does not work with many websites, where other PW-Manager have no problem
Developer response
posted a year agoHi! The autofill option should work for most services, however, if it doesn't, feel free to tell us the websites where it doesn't work, so we can try to reproduce the behavior and report the issue to our devs. - Rated 5 out of 5by LFrigoDeSouza, a year ago
- Rated 5 out of 5by Firefox user 18115021, a year agoDoesn't work. Can't log in to Proton Pass and the website gives no help with login. VERY unfriendly website. Proton apparently assumes that users have are very computer literate, which not all of us are...
Developer response
posted a year agoHi! Could you please let us know if you receive any error messages when you attempt to access your account? Please consult our support article on common login problems and how to resolve them: https://proton.me/support/common-login-problems. If you need further assistance on our end, you can contact us at pass@protonme.zendesk.com.