Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Response by Surfshark
Developer response
posted 4 years agoHi there! I'm sorry to hear you're experiencing this issue, but our customer support can definitely help you resolve it ASAP, so feel free to contact them via Live Chat or at support@surfshark.com!
1,112 reviews
- Rated 5 out of 5by Firefox user 12226866, 2 days ago
- Rated 5 out of 5by Firefox user 18836119, 5 days ago
- Rated 5 out of 5by Firefox user 19085098, 5 days ago
- Rated 5 out of 5by WhiTeDeViL, 5 days ago
- Rated 3 out of 5by MOMIZI, 6 days ago突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Developer response
posted 6 days agoより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Rated 5 out of 5by Firefox user 14522385, 9 days ago
- Rated 1 out of 5by Firefox user 19072432, 10 days ago
- Rated 5 out of 5by Firefox user 19069770, 11 days ago
- Rated 5 out of 5by Firefox user 16806326, 13 days ago
- Rated 1 out of 5by Igor, 13 days agoЁбаный кусок нерабочего говна с регистрацией - разрабам гореть в аду!!!
Developer response
posted 12 days agoПривет, жаль слышать о проблемах с регистрацией. Если у вас возникли какие-то конкретные проблемы, мы с радостью поможем их решить. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com. - Rated 5 out of 5by Robert, 14 days ago
- Rated 4 out of 5by Firefox user 18500296, 15 days ago
- Rated 5 out of 5by Firefox user 18580610, 15 days ago
- Rated 3 out of 5by Firefox user 17862153, 16 days ago
- Rated 5 out of 5by Sacha, 16 days ago
- Rated 5 out of 5by David, 17 days ago
- Rated 1 out of 5by Firefox user 18820090, 19 days ago
- Rated 5 out of 5by DD, 21 days ago
- Rated 5 out of 5by sikkamor, 22 days ago
- Rated 5 out of 5by twinkyfemboy493, a month ago
- Rated 5 out of 5by DChalm, a month ago
- Rated 5 out of 5by Firefox user 19019435, a month agosuch a goated app. This one of those things i don't mind paying for
- Rated 5 out of 5by Virgis, a month ago