Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
967 reviews
- Rated 5 out of 5by Paul Leary, 3 years ago
- Rated 1 out of 5by Alone, 3 years agoЗаплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
Developer response
posted 3 years agoПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - Rated 5 out of 5by Firefox user 12702504, 3 years ago
- Rated 4 out of 5by Firefox user 16336868, 3 years ago
- Rated 4 out of 5by John Zeigler, 3 years ago
- Rated 5 out of 5by trinh, 3 years ago
- Rated 5 out of 5by snowy, 3 years ago
- Rated 5 out of 5by Koky0604, 3 years ago
- Rated 3 out of 5by Firefox user 17343671, 3 years agoWorks great when it's connected but the problem is that it frequently disconnects without my realizing it. that concerns me me because I am on sites that I need security, like my bank and email.
Developer response
posted 3 years agoHello there! I am sorry to hear that you've experienced these issues with our Firefox extension. Could you try contacting our friendly customer success team via live chat or email support@surfshark.com? I am sure that they will do their best to help you! - Rated 1 out of 5by kuni, 3 years agoIn my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.
Developer response
posted 3 years agoHey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks! - Rated 5 out of 5by Firefox user 17149883, 3 years ago
Developer response
posted 3 years agoHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Rated 4 out of 5by Firefox user 15097165, 3 years ago
- Rated 4 out of 5by Car-nut, 3 years ago
- Rated 4 out of 5by Enrico Cinti, 3 years ago
- Rated 3 out of 5by G. Nijman, 3 years ago
- Rated 1 out of 5by Firefox user 17338944, 3 years agoDear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
Developer response
posted 3 years agoHi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - Rated 5 out of 5by Firefox user 17322258, 3 years ago
- Rated 4 out of 5by Mr. B, 3 years ago
- Rated 4 out of 5by Firefox user 17326388, 3 years ago
- Rated 5 out of 5by Rewards, 3 years ago
- Rated 4 out of 5by Firefox user 15831066, 3 years ago
- Rated 2 out of 5by Rajmond Burgaj, 3 years agoThe extensions is very convoluted compared to the past and in forefox does not work correctly, the interface is very narrow, barely can see any option. I tried in chrome and there is works as expected.
Developer response
posted 3 years agoHi, Rajmond! I'm sorry to hear that you're having issues with the Firefox extension interface, however, I'm sure our support team could share some useful tips and tricks with you ;) Could you contact them at support@surfshark.com or via live chat? - Rated 1 out of 5by Firefox user 17318024, 3 years agoSurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
Developer response
posted 3 years agoHi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - Rated 5 out of 5by Firefox user 17315470, 3 years agoGreat VPN provider! I had an issue which their kind support solved.
Developer response
posted 3 years agoHi there! Thank you for your feedback! We're delighted to see you're enjoying your journey with Surfshark!