Proton VPN: Fast & Secure 的评价
Proton VPN: Fast & Secure 作者： Proton, Proton Team
826 条评价
- 评分 2 / 5来自 Firefox 用户 13594626， 17 天前I love the service, but the extension is incredibly unreliable. Any time I try to set up a new connection, the entire browser locks up for tens of seconds. The connection drops off occasionally, to which the only fix is to disable then enable the extension, then wait for the browser to be responsive again.
开发者回应
发布于 15 天前That doesn’t sound right. Are you receiving any error messages? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. Meanwhile, try reinstalling the extension to see if there's any improvement. - 评分 5 / 5来自 Firefox 用户 13887057， 19 天前
- 评分 5 / 5来自 Firefox 用户 19904687， 20 天前
- 评分 5 / 5来自 Firefox 用户 15314185， 20 天前There is a glut of VPN providers out there, including Firefox's own. I have had nothing but success with Proton's VPN service. Is it better than the others? I have no idea. The UI can be a little overbearing, especially on the mobile app, but its core functionality is solid.
- 评分 5 / 5来自 Gino la main froide， 21 天前
- 评分 5 / 5来自 BeepBoopTheBeepest， 21 天前
- 评分 5 / 5来自 FlaccidFacade， 22 天前Great features. Sometimes the UI can be unstable and it lacks features that you get from standalone vpn application but I do like that it only really needs to be on top of my web browsing rather than all my traffic. I'd like to see profiles added to the extension as maybe an easy feature that the extension is lacking.
- 评分 1 / 5来自 Firefox 用户 14971508， 22 天前ich kann leider nur einen stern vergeben, das liegt daran, das man diese Free server nicht direkt auswählen kann. es gibt nur einen button schnelle verbindung und da wird dann mit einem freien server verbunden der dann aber lustigerweise nicht funktioniert, obwohl man verbunden ist, wenn man seine ip adresse kontrollieren möchte, kommt die vom nähe wohnort. tolle arbeit proton
开发者回应
发布于 22 天前The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting, or you can upgrade to connect to a specific server in a country of your choice.
As for the issue you're experiencing, could you share more details? Where exactly have you observed the leak? Are you using any other VPN, proxy, or custom DNS services? Are you using any firewall or antivirus? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - Extension completely bricks FireFox. Fails to connect and remains stuck at which time, all functionality of the browser has stopped. Cannot open settings, cannot click the extension icon, nothing. Assumed it may have been the core secure function causing the hang up, so I did a refresh on FireFox. Reinstalled the extension and same issue happened. Had to do another refresh of FireFox.
开发者回应
发布于 22 天前Sorry to hear that. Please contact us at https://protonvpn.com/support/contact letting us know which specific Firefox version and Proton VPN extension version you have installed, what OS your device is running, whether you have the auto-connect option enabled, etc. We'd be happy to investigate the issue further. - 评分 5 / 5来自 playwithworst， 23 天前
- 评分 5 / 5来自 Abdur Rauf， 24 天前
- 评分 3 / 5来自 normalized， 24 天前The extension itself is super snappy and responsive, but the fact that I have to disable and re-enable it on every PC restart is driving me crazy. Otherwise it refuses to work, either saying that the destination is unreachable or showing that it is connected when it clearly is not.
开发者回应
发布于 22 天前That doesn't sound right. Please contact us at https://protonvpn.com/support/contact letting us know which specific browser version and Proton VPN extension version you have installed, what OS your device is running, whether you have the auto-connect option enabled, etc. We'd be happy to investigate the behavior further. - 评分 3 / 5来自 Firefox 用户 19640629， 24 天前Where do I submit bugs? After every time my laptop hibernates or sleeps, I have to uninstall and reinstall for the connection to work again. Or wait a very long time. I use this extension, because the official Linux package apparently requires systemd and fails.
开发者回应
发布于 22 天前Sorry about that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - 评分 5 / 5来自 Firefox 用户 19895059， 25 天前
- 评分 5 / 5来自 Firefox 用户 19894768， 25 天前
- 评分 5 / 5来自 Firefox 用户 17880722， 1 个月前
- 评分 4 / 5来自 AwakeningLight， 1 个月前The add-on is quite useful, but the integration (as already stated in another comments) with the desktop (Windows and Linux) app is lacking. The default auto-connect server selection would also come in handy, as it's done in desktop app.
开发者回应
发布于 1 个月前Thank you for your review. We have passed on your feedback to the team for future improvement. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. 开发者回应
发布于 1 个月前We have a free plan as well that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup (https://protonvpn.com/free-vpn).