Proton VPN: Fast & Secure 的评价
Proton VPN: Fast & Secure 作者: Proton, Proton Team
983 条评价
- 评分 4 / 5来自 Firefox 用户 18899970, 22 天前Four stars because I've used this for years without any hiccups, not five since it has been days since I have been able to use it on any Firefox-based browser. Works fine on Chromium-based browsers. This is important and needs to be fixed yesterday. People might be browsing the web without any protection, since they don't realize their connection to this VPN has been lost for so long now.
开发者回应
发布于 20 天前That doesn't sound right. Which browser are you experiencing the issue with exactly? Are your browser and the Proton VPN extension both up-to-date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - 评分 1 / 5来自 Firefox 用户 18191082, 22 天前App is Silently Crashing constantly while in use. The icon on the toolbar will be lit up green like it's connected and working fine, but no website will load, so I'll click on the extension and will just get an endless spinning wheel that never loads. This happens multiple times a day at random, making using the extension pointless.
开发者回应
发布于 20 天前Sorry to hear that. Are your browser and the Proton VPN extension both up-to-date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - 评分 4 / 5来自 Cpt.McCartman, 23 天前Usually a very reliable VPN service (at least for the subscription) with some rare mishaps in streaming geoblocked live streams
开发者回应
发布于 22 天前Thank you for the review. Could you let us know which specific streaming services you're having trouble with? We have a support article at https://protonvpn.com/support/streaming-guide, where you can find all the streaming services that are officially supported at the moment. If you're having trouble with any of the listed services, you can try the fixes mentioned at https://protonvpn.com/support/streaming-troubleshooting-guide. If there's no improvement, contact us at https://protonvpn.com/support/contact with more details so we can help you further. - 评分 4 / 5来自 Firefox 用户 15073521, 24 天前
- 评分 1 / 5来自 Firefox 用户 12748559, 25 天前Frequently I resume my session from suspend or hibernate on Windows, and the plugin popup window displays a spinner forever. Disabling and re-enabling the plugin does not help. Deeply unreliable.
开发者回应
发布于 24 天前Sorry about that. We're aware of the issue, and our team is working on a fix. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - 评分 4 / 5来自 Vincent M., 25 天前Fine when it works, but since few days, regular infinite wheel and no connexion to any servers. Block all web traffic if I didn't deactivate the addon. (A kill button seems to be mandatory)
开发者回应
发布于 24 天前That doesn't sound right. What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help. - 评分 5 / 5来自 Firefox 用户 13923958, 1 个月前
开发者回应
发布于 24 天前Thank you for the review. Unfortunately, some websites are not VPN-friendly and block known VPN IP addresses. Contact us at https://protonvpn.com/support/contact with more details about the websites in question, as well as the servers you're connected to when trying to access them so we can note your feedback for future improvement. Meanwhile, try switching between multiple different servers to see how it goes.- 评分 5 / 5来自 Fortunate_Fox, 1 个月前
- 评分 5 / 5来自 Firefox 用户 18000303, 1 个月前
- 评分 3 / 5来自 Firefox 用户 17888296, 1 个月前Functions as stated. However, they need to include this in the description: unless you have the paid plan, you cannot choose what country you want (even from the 10 free countries offered in the plan). The only option on the free plan is Quick Connect, which auto-connects you.
开发者回应
发布于 24 天前Thank you for the review. The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change servers, or you can upgrade to connect to a specific server in a country of your choice (https://protonvpn.com/pricing). 开发者回应
发布于 24 天前Thank you for the review. Could you share more details about the occasional connection issue? What type of internet connection are you using? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can investigate further.- Up until recently, Proton VPN has been a GREAT option for me. It was the only free VPN I trusted and used and it worked great. However as of yesterday it stopped working. I've tried to uninstall it but it actually won't let me, and if I try to click on the icon/widget it is just a neverending spinning circle. Also, I keep getting a popup that says "Your networks seems to be blocking Proton. The extension can't bypass this. Try the desktop app instead"
This is very frustrating to especially since the mobile version keeps workings fine for now. I originally thought it might be a problem on my end, but apparently this has been an issue for many other people. Dropping my review so hopefully others know they aren't alone开发者回应
发布于 24 天前That doesn't sound right. What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Are you using any antivirus or firewall software on your device? Contact us at https://protonvpn.com/support/contact with more details so we can help you further. 开发者回应
发布于 24 天前Sorry to hear that. Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact so we can help.- 评分 5 / 5来自 Firefox 用户 20088169, 1 个月前Quite good, works where Firefox built-in VPN makes some websites jam,open-source, but I would really appreciate it if i can choose the country server I want for a free account instead of having to wait to change.