Proton VPN: Fast & Secure 的评价
Proton VPN: Fast & Secure 作者： Proton, Proton Team
69 条评价
- I had the same issue as others. Spinning circle after install. However, once I removed it and installed it again, what I was missing was the confirmation button at the bottom of the first page that opens up, then on the next page it asks you to log in. Once logged in, THEN the extension icon worked correctly.
At least for a paid person. Not sure how that's supposed to work with the free version.开发者回应
发布于 20 天前Thank you for the feedback. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime. 开发者回应
发布于 20 天前Sorry to hear that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly.开发者回应
发布于 21 天前That doesn't sound right. Could you clarify what exactly doesn't work? Are you having trouble installing the Proton VPN extension, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.- 评分 4 / 5来自 Firefox 用户 18552081， 23 天前
- 评分 4 / 5来自 Firefox 用户 20002330， 2 个月前
- 评分 4 / 5来自 Firefox 用户 19995016， 2 个月前was working perfectly fine, until it doesn't want to and stuck on the loading page and have to remove the extension and reinstall it again
开发者回应
发布于 2 个月前Sorry to hear that. What OS are you experiencing this issue on? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Is your browser up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - 评分 4 / 5来自 Firefox 用户 19047405， 2 个月前
- 评分 4 / 5来自 Firefox 用户 19947022， 3 个月前The bad thing about protonvpn free is that it assigns you a server based on your IP. Proton may be collaborating with authorities. Something we don't know internally, and they can already know your IP. So when you connect you are assigned to a free server but what you don't know who is connected to that server can be you alone or with other people. Another thing is that it uses VPS, dedicated servers are in England, we all know that England is an ally of the United States so draw your conclusions. What I don't understand is why one cannot choose which server to use and not that the system itself assigned me based on its preferences.
开发者回应
发布于 3 个月前The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change server, or you can upgrade to connect to a specific server in a country of your choice.
All of the Proton VPN servers use static IP addresses, which means that the same IP address is shared between all users connected to the server, and the IP address is the same all the time for that particular server, unless the server itself is changed. However, this does not apply to the free and Secure Core servers, which are selected from a pool of servers in order to balance out the load. As for dedicated IPs, we support multiple other countries: https://proton.me/support/dedicated-server-locations.
Lastly, we're not collaborating with any authorities whatsoever. If you'd like to assure yourself of Proton VPN's trustworthiness, navigate to https://protonvpn.com/blog/is-protonvpn-trustworthy for more details. We have a strict no-logs policy protected by Swiss law, and we are open-source and undergo regular third-party audits of our services. - 评分 4 / 5来自 Firefox 用户 19941048， 3 个月前So like sometimes I need to turn the extension on and off a lot sometimes cuz if I don't it just won't connect to internet. (The web browser not the computer) I've tried this on waterfox and librefox I believe and multiple devices and OSes
开发者回应
发布于 3 个月前Thank you for the feedback. Does the issue perhaps occur after rebooting your device, or restarting your browser? Are you receiving any error messages? Do you have the auto-connect feature enabled? Which browser version and Proton VPN extension version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - 评分 4 / 5来自 AwakeningLight， 4 个月前The add-on is quite useful, but the integration (as already stated in another comments) with the desktop (Windows and Linux) app is lacking. The default auto-connect server selection would also come in handy, as it's done in desktop app.
开发者回应
发布于 4 个月前Thank you for your review. We have passed on your feedback to the team for future improvement. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - 评分 4 / 5来自 Firefox 用户 18462174， 4 个月前
- 评分 4 / 5来自 Firefox 用户 18859341， 5 个月前
- 评分 4 / 5来自 Firefox 用户 19797667， 5 个月前
- 评分 4 / 5来自 Firefox 用户 19760843， 6 个月前
- 评分 4 / 5来自 Cruella Coupe DeVille， 6 个月前
- 评分 4 / 5来自 Christopher， 6 个月前A simple to use VPN, especially for subscribers, but unreliable; the extension consistently disconnects intermittently, requiring disabling and re-enabling the extension several times to re-establish a connection.
开发者回应
发布于 6 个月前That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. 开发者回应
发布于 7 个月前Thank you for your review. We have forwarded your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.- I'm using this app already a few years (payed version) but the last few month the performance is terrible and a lot of sites are unreachable. If this is not improving soon, I'll unsubscribe me from proton. Also, in the beginning there was a greater choice of servers per country. But now the servers are mostly busy, busy, busy. No good service.
For a free service nice but for a payed service very poor!
After contact with the Proton helpdesk the problems got resolved. Super! Good servide.开发者回应
发布于 7 个月前Sorry to hear that. Unfortunately, some websites block known VPN IP addresses. Contact us at https://protonvpn.com/support/contact with more details about the websites in question and the servers you're connected to when trying to access them so we can note your feedback for future improvement. Meanwhile, try switching between multiple different servers to see how it goes.
On another note, we constantly monitor server loads and our team makes sure to provision additional servers in areas where there's constant high demand.