Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,656 reviews
- Rated 5 out of 5by Firefox user 13951264, 3 years ago
- Rated 5 out of 5by Vincent, 3 years ago
- Rated 4 out of 5by Lee Parker, 3 years ago
- Rated 1 out of 5by pbfred, 3 years agojust a teeny bit less than useless. very sloppy coding. does not work on firefox. period. dont even try. easier to milk a chicken that ismore productive.
Developer response
posted 3 years agoHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser.
Please send us an email to support+x@1password.com where our team can help get to the bottom of things.
Looking forward to hearing from you :) - Rated 5 out of 5by HD Guy, 3 years ago
- Rated 5 out of 5by gendalfas, 3 years ago
- Rated 4 out of 5by RoeJiggs, 3 years ago
- Rated 5 out of 5by Leo Jurgens, 3 years ago
- Rated 1 out of 5by Firefox user 14564543, 3 years agoRequires the desktop app and "Exchange messages with programs other than Firefox". Never use an extension that requires this permission. The extension needs to stand on its own feet. I don't want to run the stupid desktop app constantly on my computer.
Developer response
posted 3 years agoHey there,
The latest version of 1Password in the browser can run independently without the need to install the desktop app. You can install it from here: https://addons.mozilla.org/en-GB/firefox/addon/1password-x-password-manager/
If you continue to have trouble please drop an email to support+x@1password.com where our team can further assist. Developer response
posted 3 years agoHey Simon,
Thanks for the review.
I’d be interested to find out more about the trouble you are having using 1Password with your azerty keyboard.
Please send us an email to support+x@1password.com where our team can help get to the bottom of things.
Looking forward to hearing from you :)- Rated 5 out of 5by Firefox user 14043407, 3 years ago
- Rated 2 out of 5by Firefox user 17383770, 3 years agoDoesn't connect with desktop app anymore even after reinstall
Developer response
posted 3 years agoHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser. Does the trouble persist if you restart your computer?
If so, please drop and email to support+x@1password.com where our team can help to get things working as they should be :) - Rated 5 out of 5by Firefox user 17092750, 3 years ago
- Rated 3 out of 5by Firefox user 17370677, 3 years agoCommand Period cannot be used to unlock the session on Firefox (as it is a Firefox shortcut already).
It would be preferable to just tell the user to restart 1password because it's stuck...Developer response
posted 3 years agoHi there,
I’m sorry to hear you are having trouble unlocking 1Password with the keyboard shortcut. You can amend the shortcut but right clicking on your browser toolbar > choose Settings > Scroll down to shortcuts
If you are still having trouble please drop an email to support@1Password.com where are team will be able to help you.
Thank you for using 1Password :) - Rated 5 out of 5by Jim Krist, 3 years ago
- Rated 5 out of 5by Mari, 3 years agoStill Going Strong After All These Years
I have used 1Password for years and it's terrific. The updates have only made it smoother to use. It's reliable and I trust my information is secure. I'm on Mac, running Monterey at home and Big Sur at work. Keep up the great work.Developer response
posted 3 years agoHey Mari,
Thanks for the awesome review! It’s great to hear that you’re loving 1Password so much!
We’ll keep updating it and delighting your experience! :) - Rated 4 out of 5by Firefox user 12878618, 3 years ago
- Rated 2 out of 5by Blue, 3 years agoExtremely finicky and buggy extension. A year and many versions later, Touch ID STILL randomly goes away as an option to open the browser extension, not on only on Firefox but also on other browsers. I used to have to open the desktop app to open or use the extension, or disable then enable the extension. Now doing so doesn't help. And yes, Touch ID is selected in settings. What's the use of th Touch ID option if it randomly doesn't work? The extension is good when it decides it wants to work.
Developer response
posted 3 years agoHi there,
I’m so sorry to hear you’re experiencing issues with the extension.
Please email us all the details to support+x@1password.com and we can get to the bottom of it to get things working as they should be.
Looking forward to hearing from you. - Rated 4 out of 5by Firefox user 15154966, 3 years agoThe principle of 1 password is great. However, i find it difficult to get my relatives to use it because of the severe learning slope. The differences between the apps on various platforms make explanations difficult, and the differences between app and extensions is practically impossible to explain. Most relatives use their own local app of 1Password (6, 5 or even 4)...and migrating to the newer version is too much of an effort. People don't have enough time to spend 30-45 minutes to learn the new version, get confused because they are accustomed to the old version and things are different, and give up, trash the new version and go back to what they are accustomed to. (BTW the same reaction explains the persistence of older MS Windows OS.)
Developer response
posted 3 years agoHi there,
Thank you for your review.
We would love to help your relatives out so you can all enjoy 1Password and all of its great features!
Please drop an email to support@1Password.com and our team can provide a helping hand :) - Rated 5 out of 5by Daniel Rigo, 3 years ago
- Rated 2 out of 5by Firefox user 17364925, 3 years agoThis add-on used to be fine, but recently if you try to edit a password through it, it opens up the edit page on the web, instead of just doing it a pop-up for the add-on (as it used to) or through the app (which would also be fine).
I have 1password installed so I shouldn't have to do things in the web interface.Developer response
posted 3 years agoHi there,
Thank you for your review.
I apologize for any disruption to your workflow, when you edit an item from the pop up in your browser the expected behavior is for your 1Password app to open.
I would recommend a restart of your computer as it sounds like 1Password in your browser may be having a hard time connecting with your desktop app.
If this doesn’t help, please drop an email to support+x@1password.com where our team will assist you further :) - Rated 1 out of 5by Rob Seib, 3 years agoContinuous Sync problems. Extension randomly stops syncing with vault and even uninstalling and reinstalling does not sync it. Upon contacting support, they had me do a whole rigmarole with settings and log out and in, and it started syncing temporarily and then stopped again. Just give us a sync button.
When I log into the extension it opens the web vault and requires me to log into that as well. Sometimes even requires a third login to the desktop app. Requires a log in every time I edit an entry.Developer response
posted 3 years agoHi Rob,
Thanks for the review.
I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.
Looking forward to hearing from you. - Rated 5 out of 5by Ed, 3 years ago
- Rated 5 out of 5by pcsnow, 3 years agoIt took a little bit of time to understand the system but now, I even feel OK accepting
the wild random passwords because I know
I am covered. Thanks for this system.
Now I am changing those login where I reused
my old standard passwords.Developer response
posted 3 years agoHi there,
Thanks for the kind review!
It’s awesome to hear you are using 1Password to strengthen your passwords.
You can email support@1password.com at anytime if you need us to guide you through anything.
Thank you for using 1Password :) - Rated 5 out of 5by Stefan Todt, 3 years ago