Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,657 reviews
- Rated 5 out of 5by Sahir, 3 years agoBest of all out there. Professional, convenient, secure, privacy-centric. Love you guys.
Developer response
posted 3 years agoHey Sahir,
Thank you so much for the kind review!
It’s awesome to hear you’re loving 1Password :)
Enjoy your 1Password and stay safe! - Rated 5 out of 5by Firefox user 17126280, 3 years ago
- Rated 1 out of 5by Firefox user 17287345, 3 years agoDoesn't work on my Mozilla browser. Can see only button "open 1Password" and nothing happens when I click on it
Developer response
posted 3 years agoHey,
Sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?
If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you. - Rated 5 out of 5by owenvoke, 3 years agoProbably my most used extension, a great cross-platform password manager that I use daily.
Developer response
posted 3 years agoHey there,
Thank you so much for the kind review!
We’re glad to hear you’re loving 1Password :)
Enjoy your 1Password and stay safe! - Rated 5 out of 5by livelymay, 3 years ago
- Rated 5 out of 5by Ryan, 3 years ago
- Rated 5 out of 5by Firefox user 16228677, 3 years ago
- Rated 5 out of 5by Michalis Kamburelis, 3 years ago
- Rated 5 out of 5by ctishman, 3 years ago
- Rated 5 out of 5by Phil, 3 years ago
- Rated 5 out of 5by tjmatheson, 3 years ago
- Rated 1 out of 5by aquibf, 3 years agoDoes not work in safe browsing mode. The application on Windows is reduntant and never has been of any use.
Developer response
posted 3 years agoHi there,
When Firefox is set to run in private browsing mode it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.
You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser 😊
If you have any questions, we’d love to elaborate. Please drop an email to support@1password.com and we’ll be happy to help. - Rated 1 out of 5by Firefox user 15815334, 3 years agoRequires me to sign in to my 1Password account separately from the 1Password Windows app I already have on Windows. Also have to sign in again on Edge, etc. Are you kidding me? They can't talk to each other??? And you have to sign in every time you open the browser. Plus the add-on disappears randomly. Epic fail.
Developer response
posted 3 years agoHi there,
We’re sorry to hear you’re experiencing issues with 1Password in your browser.
It sounds like there might be something that is breaking the integration between the extension and your 1Password app.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)
Looking forward to hearing from you. - Rated 1 out of 5by Firefox user 16520826, 3 years agoHorrible customer service. No live help nor chat feature to help.
Developer response
posted 3 years agoHey,
As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.
Please drop an email to support@1password.com if there is anything we can help with at all! - Rated 4 out of 5by mentaldiet, 3 years agoHelp is quick and easy. Some times it is to complex to understand. Follow up is great. The more it does each new edition, the further I get lost.
Developer response
posted 3 years agoHey there,
Thank you for your kind review.
We’d love to help you get around with your 1Password and guide you through everything!
The best place to start is here: https://support.1password.com/getting-started-browser/
In addition,our great support team are ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all! - Rated 3 out of 5by Firefox user 17250176, 3 years agoRunning the Firefox extension on an M1 Mac Mini and Firefox is slow to close with the 1Password extension enabled.
Developer response
posted 3 years agoHey there,
Thank you for your review.
We are sorry to hear you have been experiencing issues, it definitely sounds like something isn’t quite right. Please drop us an email to support@1password.com so we can further investigate and get things working as they should be.
Looking forward to hearing from you. - Rated 5 out of 5by Firefox user 16988847, 3 years ago
- Rated 2 out of 5by Firefox user 17248334, 3 years ago
- Rated 1 out of 5by Firefox user 17232225, 3 years ago
- Rated 3 out of 5by Firefox user 17193344, 3 years ago
- Rated 5 out of 5by Firefox user 16935859, 3 years ago
- Rated 1 out of 5by LauGau, 3 years agoThe extension is getting worse and worse :
- No more ability to unlock automatically the extension if the desktop app is unlocked.
- No more ability to do a quick edit on the extension anymore.
- No more sync between browsers..
- No more edit in the (not anymore native) app..
- Still no TouchID unlock...
I paid a premium for this service because it's was more convenient then the free ones... If it's not the case anymore, I don't see why I should still paying for that.
I also wish to be able to create my own "item type" but, please get right with the basics first...Developer response
posted 3 years agoHey there,
We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.
We’d love to investigate the issues you are having and help you get things working as soon as possible.
Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - Rated 5 out of 5by MB, 3 years agoUnlock sync between 1Password mini and browser extension seems to be working (again/now) on MacOS, so it's (back) to being a real productivity boost. [Update] it was broken again with 1Password 8 but they rushed a fix out so kudos there.
Great app though I'm not 100% sure about the updated UI on v 8.Developer response
posted 3 years agoHey there,
Thank you for the kind review!
We’re sorry to hear you had previously experienced issues, if you have any further trouble please email us all the details to support+x@1password.com so we can help you get things sorted out as soon as possible.
Enjoy your 1Password and stay safe. - Rated 4 out of 5by John Olson, 3 years ago
- Rated 5 out of 5by Mike Brewer, 3 years ago