Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,657 reviews
- Rated 1 out of 5by Gary Griffeth, 3 years ago
- Rated 5 out of 5by m_gol, 3 years ago
- Rated 1 out of 5by BarrtyG, 3 years ago
- Rated 5 out of 5by CooleLady, 3 years ago
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.- Rated 5 out of 5by Joseba , 3 years ago
- Rated 5 out of 5by Firefox user 15072332, 3 years ago
- Rated 5 out of 5by Firefox user 16893609, 3 years ago
- Rated 2 out of 5by ANNE, 3 years ago
- Rated 1 out of 5by Firefox user 14097670, 3 years agoLatest version, 2.1.4, broke the Firefox extension. The 1PW extension will not open at all.
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working though!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible. - Rated 5 out of 5by Happy man, 3 years ago
- Rated 5 out of 5by Firefox user 14767205, 3 years ago
- Rated 1 out of 5by Hannes, 3 years agoFroze and crashed the whole Firefox process on Linux with Wayland three times in a row when trying to add (first time) and then update (the subsequent times) login details for an account.
Developer response
posted 3 years agoHi Hannes,
That definitely sounds wrong. We’d like to investigate the issue and help you get things working properly.
Can you please email us to support@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - Rated 5 out of 5by iambriam, 3 years agoUPDATE: Looks like an update was pushed out that has resolved the issues I was experiencing. Will update review if anything changes.
As other reviewers have pointed out, something has recently gone seriously wrong with the 1Password Firefox add-on, making it practically unusable. The extension is constantly re-locking itself when the vault within the standalone 1Password app is still unlocked. When this occurs and I attempt to unlock the extension, the extension window shows a loading spinner that spins forever. I have to relaunch Firefox or reinstall the extension to temporarily fix the issue. I'm not sure if this bug resulted from a change FF introduced, but it all started happening around the time Firefox 95 was released. Strangely, this is occurring in FF on both Win10 AND macOS. Please fix! I will sooner abandon 1Password than leave Firefox.Developer response
posted 3 years agoHey iambriam,
Sorry to hear you’re experiencing issues with 1Password in your Firefox.
It sounds like there might be something that is breaking the integration between the extension and the desktop app of 1Password.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get back to you as soon as possible. - Rated 1 out of 5by Grant, 3 years agoWorked fine up until a few days ago. Now it no longer integrates with the macOS 1Password desktop app and I can no longer use Touch ID to unlock my vaults. Went from great to hot garbage with a quickness.
Developer response
posted 3 years agoHey Grant,
Sorry to hear you’re experiencing issues with the extension.
Does the issue persist even after you restart the computer? If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible. - Rated 5 out of 5by John, 3 years ago
Developer response
posted 3 years agoHey ilMatte81,
Is Touch ID not working even after you restart the computer?
If so, please email us to support+x@1password.com with the details so we can help you get things working again!
Looking forward to hearing from you.Developer response
posted 3 years agoHey RussianUser,
Thank you for the kind review!
We’re glad to hear you’re loving 1Password :)
Enjoy your 1Password and stay safe.- Rated 1 out of 5by herr_schaft, 3 years ago
Developer response
posted 3 years agoHey there,
Is Touch ID unlock not working even after you restart your computer?
If so, please email us to support+x@1password.com so that we can troubleshoot this with you and get things working properly again!
Looking forward to hearing from you.- Rated 5 out of 5by 7elou, 3 years ago
- Rated 1 out of 5by Firefox user 12587391, 3 years agoTried to add 1Password to Firefox. Absolutely glacial process. After 10 minutes, not showing in my extensions. 1PW screens too busy and confusing.
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having a rough landing with 1Password in the browser. We’d love to help you getting things up and running!
Please email us to support+x@1password.com and we’ll be happy to help. - Rated 5 out of 5by Firefox user 17166076, 3 years agoWorks well, with the exception of a few funky UI decisions.
Developer response
posted 3 years agoHey there,
Thank you for the review!
If you have feedback about our UI, we’d love to hear it! Feel free to email us to support+x@1password.com . - Rated 4 out of 5by Firefox user 13845242, 3 years ago
- Rated 1 out of 5by Xyzzy01, 3 years agoSomething has gone horribly wrong with the extension now, taking it from 5 to 1 stars.
It no longer integrates with the desktop application, but seems to integrate with the vaults shared via 1password.com only - I obviously don't keep any of my useful passwords there, only low value ones shared with my wife via the family subscription.
For all my real passwords, I want to retain control so I protect and sync those files outside 1password.Developer response
posted 3 years agoHey Xyzzy01,
This extension works directly with 1Password.com accounts and vaults. It can and does still integrate to the desktop app, but locally stored vaults are not supported and require the old classic extension which can be obtained here: https://support.1password.com/cs/1password-classic-extension/
We strongly recommend migrating your data into your 1Password.com account to get the best out of your 1Password and enjoy a proper experience.
If you have any security concerns, we’d love to address them all and elaborate on how we (and you) keep your data safe! Feel free to email us to support@1password.com with any question/concern and we’ll reply as soon as possible.