Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,719 reviews
- Rated 5 out of 5by Mike Sanders, 3 years ago
- Rated 5 out of 5by Sal, 3 years ago
- Rated 5 out of 5by Firefox user 13821871, 3 years ago
- Rated 5 out of 5by Firefox user 17461976, 3 years ago
- Rated 5 out of 5by Thomas, 3 years ago
- Rated 5 out of 5by Firefox user 17456807, 3 years ago
- Rated 3 out of 5by RC62, 3 years ago
- Rated 1 out of 5by metasmith, 3 years agoLatest update is constantly logging me out regularly -- like once an hour or more -- which it never did before. Why fix what's not broken? I have "Connect with 1Password in the browser" and "Integrate with 1Password app" checked in as usual.
Developer response
posted 3 years agoHey there,
I’m sorry to hear you are having trouble. It sounds like you may need to adjust your auto lock settings which can be done within your 1Password desktop app: https://support.1password.com/auto-lock/#manage-auto-lock-in-the-1password-app.
If you continue to have difficulty please drop an email to support+x@1password.com where our team will be able to assist.
Thank you for using 1Password. - Rated 5 out of 5by Firefox user 13601175, 3 years ago
- Rated 1 out of 5by fomartelan, 3 years agoI use multiple browsers. I hate having to sign in on ever browser when I have the desktop app. This is the whole reason I've stayed with 1password when my job gives me a free lastpass account.
Developer response
posted 3 years agoHey,
It sounds like the connection to automatically unlock your extension with the desktop app isn't working as expected.
If you shoot us an email at support+x@1password.com we should be able to get you back up and running. - Rated 1 out of 5by Firefox user 14768940, 3 years agoUpdated version of settings prevents me from full screen view of my logins!!! Why are you always changing stuff?
I asked you this once myself and received an email about using ios, when i specifically said Firefox & windows.Developer response
posted 3 years agoHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser.
I’d like to further understand the functionality you are after so I can best advise. Can you please drop an email to support+x@1password.com where our team will be able to assist.
Looking forward to hearing from you. - Rated 1 out of 5by Philip, 3 years ago
- Rated 1 out of 5by Firefox user 17129440, 3 years agoDoesn't work with paied perpetual license of 1Password 6. Old versions are hard, if not impossible to find :(
Here's a link to the latest working v6 extension: https://app-updates.agilebits.com/product_history/OPX4Developer response
posted 3 years agoHi there,
In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser. Here is the link to install this: https://support.1password.com/cs/1password-classic-extension/.
You might also be interested to know that we’re currently trading in standalone licenses and we are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1Password if you would like to discuss this.
Thank you :) - Rated 5 out of 5by Firefox user 13419658, 3 years ago
Developer response
posted 3 years agoHi there,
1Password in the browser integrates directly with your 1Password desktop app and definitely supports Touch ID. Can you start by checking you have it enabled: https://support.1password.com/touch-id-mac/.
Next, give your computer a restart and if you are still having trouble drop an email to support@1password.com where our team will be happy to help :)- Rated 5 out of 5by Firefox user 17438449, 3 years ago
- Rated 1 out of 5by Andreas, 3 years ago1Password replaced their well working extension for this. Sad!
Developer response
posted 3 years agoHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this.
Looking forward to hearing from you. - Rated 1 out of 5by RM, 3 years agoNot easy or convenient, wasted my time downloading all my vital/private information; to not be able to call upon it. Also doesn't support multiple accounts across multiple platforms, i.e: Yahoo,G-mail,Hotmail... syncing is a problem, trying to use the app from multiple devices is a nightmare.
Developer response
posted 3 years agoHi there,
I apologize for the trouble you have been experiencing using 1Password.
Our team can definitely help to get things working across all of your devices. Please email support@1password.com where we can further assist.
Looking forward to hearing from you. - Rated 5 out of 5by Juan Lopez, 3 years agoHardReset.info: Conecta bloqueado LG Tribute Royal a Wi-Fi
- Rated 5 out of 5by Firefox user 17432385, 3 years ago
- Rated 4 out of 5by James, 3 years ago
- Rated 1 out of 5by penguin5555, 3 years agoDoes not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.
Developer response
posted 3 years agoHi there,
I’m sorry to hear you are having trouble with the latest version of 1Password.
Please drop an email to support+x@1password.com and our team can best advise.
Looking forward to hearing from you :) - Rated 5 out of 5by Firefox user 14314752, 3 years ago
- Rated 5 out of 5by Firefox user 17310523, 3 years ago
- Rated 2 out of 5by Firefox user 16644741, 3 years ago1Password works until it doesn't. You install an app and then brower extensions. You can make some changes on the app, some on the extension and some only online. A wonderful guessing game. Every week there is a new edition of something and things get moved around. It works one day then not the next day. Cust Svce responds quickly, but you get different answers from each person. You cannot get support in real time. So you have to diagnose the software yourself. If something doesn't work, that's all you can say. If you called the doctor, can they treat the problem if all you can say is your stomach hurts? It can take 20-30 emails to get a response. And when things go wrong when you are implementing their instructions, you don't even know. Problems become more extensive as CS only responds to the last email and does not follow things all the way back.
I would say that it holds the data for the most part. Having it enter the information takes multiple keystrokes which somehow change each time. The fill-in feature works maybe 5% of the time, so don't expect it to help for all the sites asking for name and address.
I will also say that syching seems to work about 50% of the time.
IF you have lots of free time and can afford to wait a few weeks to figure out what is wrong, this is a great program. But as they are unwilling to do any diagnosis or look at what has been installed and how things operate, getting technical suppor is an oxymoron. The policy seems to be, "provide a solution before you understand the problem" then ":continue to do so for each symptom" and eventually the customer will give up.
It's a shame. I want to like this program. And it's one of only two programs I pay for. It reminds me of Churchill's statement that Democracy is the worst form of government, until you've tried the others."
The attitude alone of not providing effective service to paying members would give them a one star, except there is nothing worse to give the others