Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,697 reviews
- Rated 1 out of 5by Firefox user 16992426, 4 years agoHate the new version. I don't want to log in to the 1password website. I don't want the plug-in to spawn a new tab. Hoping the old version still works...
Developer response
posted 4 years agoHey there,
If you have the 1Password desktop app installed, and have a 1Password.com account in it, you don’t need to log into the website or spawn a new tab.
The extension will only spawn a login tab if it can’t find the desktop app. In case you do have the app installed, feel free to email us so we can troubleshoot this with you.
support+x@1password.com - Rated 5 out of 5by gmanore, 4 years ago
- Rated 4 out of 5by jtbogus, 4 years ago
- Rated 1 out of 5by Firefox user 16988407, 4 years agoRequires account to use which makes it useless for local 1Password app.
Developer response
posted 4 years agoHey there,
This extension always required an account as it connects to our servers instead of reading data from the desktop app. There are quite a few advantages to that, including the ability to use the extension even if you don’t have the desktop app installed at all!
If you still have local vaults in the desktop app, you’ll want to install 1Password Classic in your browser instead: https://support.1password.com/cs/1password-classic-extension/ - Rated 3 out of 5by Cringe-O-Meter, 4 years agoThis is a very good app, but a recent update has left it very annoying. When entering a username or something else, sometimes I want to use the autofill feature native to the browser. 1Password, unfortunately, overlays itself right over any of the autofill options. If I press the down arrow, my entries are then directed to a 1Password pop-up and removed from the spot I am trying to fill.
This would be better if the pop-up simply appeared in the top right with the icon instead of overlaying the autofill area. Pressing the down arrow to get to 1Password should also be removed. This app will be just fine and good if they can change that.Developer response
posted 4 years agoHey there,
1Password was designed to be the only password manager in your browser, so utilizing another password manager (such as the browser’s built-in autofill) will definitely cause some conflict, which is why we recommend disabling it: https://support.1password.com/disable-browser-password-manager/
In case you do wish to keep using your browser’s built in autofill, you can go into the extension’s settings page and turn off the “Show autofill menu on field focus”, which will prevent 1Password from showing up automatically inside/under fields. :) - Rated 5 out of 5by rubenwardy, 4 years agoBest password manager I've found. Clean UI, especially with the recent New Item modal redesign
Developer response
posted 4 years agoHey rubenwardy,
Thanks for the awesome review!
We’re stoked that you’re loving 1Password so much. Thanks for sharing it with everyone :)
The 1Password Team. - Rated 5 out of 5by Chardinson, 4 years ago
Developer response
posted 4 years agoHey GerardoE,
Thank you for the kind review! We’re very happy to hear you’re loving the extension :)
Enjoy your 1Password and stay safe,
The 1Password team.- Rated 5 out of 5by Firefox user 15084943, 4 years ago
- Rated 5 out of 5by Firefox user 14063220, 4 years ago
- Rated 1 out of 5by Firefox user 16919837, 4 years ago
- Rated 2 out of 5by Firefox user 16976824, 4 years ago
- Rated 4 out of 5by Firefox user 16097217, 4 years ago
- Rated 5 out of 5by a44444, 4 years ago
- Rated 5 out of 5by Firefox user 14164669, 4 years ago
- Rated 5 out of 5by Firefox user 16218521, 4 years ago
Developer response
posted 4 years agoHey there AD,
We’d love to hear your feedback, where exactly you found things difficult/confusing and any other input you may have!
Feel free to write to us at support@1password.com so we can keep improving the experience and simplicity of 1Password!
Thank you kindly.- Rated 4 out of 5by ThomBombadil, 4 years ago
- Rated 4 out of 5by Firefox user 16960040, 4 years agoMostly, it works as advertised. I have 3 areas for improvement to suggest: 1. Because of the way it prompts, it's too easy to save just a user ID and not the password or vice versa, and not be prompted to save both. 2. Recent Firefox update seems to have disabled the extension so now I have to add it again. 3. It closes itself after 10 minutes so I am constantly having to re-input my 1Password password; resetting this seems to be browser-specific and not intuitive. You shouldn't have to be a systems security nerd to find it easy to use.
Developer response
posted 4 years agoHey there,
Thanks for taking the time to write this review!
1. Thanks for the feedback here. We show the “Save in 1Password” button in every field where you type in, to give you the option to control what is saved, where and when. It might be a slight adjustment to ignore the “Save in 1Password” button until after you are done typing in both username and password fields, but that’s great feedback, so thank you!
2. We have not yet encountered such reports from other users. Not sure why your 1Password disappeared from Firefox but that should definitely not happen when Firefox updates! If you encounter the issue again, please email us to support+x@1password.com so we can investigate!
3. You can adjust the auto-lock timer in the extension’s settings page. If you have the 1Password desktop app installed on your computer, then the extension should connect to it and inherit the auto-lock timer settings from the desktop app, so make sure to check the desktop app’s settings as well! If you need further assistance with this, please do email us so we can help you set this up as you want it to work. Unlocking 1Password in your browser should unlock the desktop app and all other browsers in one go! - Rated 1 out of 5by Ken Amazing, 4 years agoThis version simply doesn't work. Install, make sure permissions are all granted and click the 1password button. Nothing happens.
Installed the "Classic" version (https://support.1password.com/cs/1password-classic-extension/) and everything works fine.Developer response
posted 4 years agoHey Ken,
We’d love to troubleshoot this issue with you so you can enjoy the new extension and all of its outstanding features!
Please email us all the details of the problem to support+x@1password.com and we’ll gladly help you sort this out as soon as possible! - Rated 5 out of 5by DocJohninDC, 4 years agoI have been using 1Password for years. The fact that it's now a subscription doesn't bother me because of the improvements that keep coming. Once upon a time I tried several other password managers but 1Password tops them all IMHO.
Developer response
posted 4 years agoThanks for the awesome review DocJohninDC!
We’re glad to hear you’re loving 1Password and appreciate your support!
Enjoy your 1Password and stay safe. - Rated 1 out of 5by Tone, 4 years agoNew version is bubbly, ugly, lacking features, and as a result: a pain in the ass to use. I prefer the old version.
Developer response
posted 4 years agoHey Tone,
Sorry to hear you’re not liking the new extension. We’re sure we can improve your experience and help with any missing features you refer to.
Please email us all the details to support+x@1password.com and we’ll gladly help as best we can! - Rated 3 out of 5by timwis, 4 years agoI'm a huge fan of 1Password and recommend it all the time. But the new Firefox extension gives me a few concerns:
1. Rendering on the web page instead of the browser chrome gives me less certainty that it's authentic (how do I know the website hasn't rendered or interfered with it).
2. Rendering on the web page presumably lets the web page access the contents of the dropdowns. I'm sure the 1Password team has taken every precaution to protect my data here, but it still makes me quite nervous, and generally reminds me of LastPass (and why I was so happy to move to 1Password because it _didn't_ that).
3. It generally feels less smooth: for example, it's a different keybinding to unlock it for some reason, and when the pop-up shows, pressing the down arrow sometimes skips the first entry in the dropdown for some reason.
Having said that, I'm loving the _contents_ of the new UI features, like previewing updating entries; I just wish they were part of the native app, or at least the browser chrome (but native app if possible).
P.S. I'm posting this here because the "What's new" blog posts suggest directing feedback here, and there's no other feedback links I could see on the 1Password website. I'm happy to remove this review and direct my feedback elsewhere if that's preferred. Thanks for your consideration.Developer response
posted 4 years agoHey timwis!
Thank you kindly for taking the time to write this review and feedback. Much appreciated!
On 1 & 2, we do take many precautions here such that normal web content cannot interfere with the pieces we render into the web page. Through use of ShadowDOM (which stops other web content from being able to see our content), confirmation prompts (for credit cards and identity items which don't have associated URLs), and never taking an account password to unlock from within the webpage, we take a large number of precautions to secure the experience.
If you do still feel nervous about the in-page suggestions, they can be set to not automatically show or not show at all using the settings under the Autofill section.
If you want to continue to use the existing unlock shortcut, connecting the extension with the desktop app will let you use that. Once connected the unlocking the desktop app will unlock the extension. The keyboard shortcut for the opening the pop-up is configurable within the settings, but we definitely understand can be hard to change when you are so used to a specific workflow for so long :)
Thanks again for all the feedback and input here. Feel free to write to us if you have any additional concerns or thoughts you’d like to share! You can write to us via email privately to support+x@1password.com or publicly in our community forum: https://1password.community/ - Rated 5 out of 5by Firefox user 13673952, 4 years ago