Reviews for Private Internet Access
Private Internet Access by PrivateInternetAccess
381 reviews
- Rated 4 out of 5by Firefox user 14777366, 7 years agoVery good vpn extension for Firefox. Occasionally I have long ping times, but overall I recommend PIA
- Rated 5 out of 5by Firefox user 15026758, 7 years ago
- Rated 1 out of 5by Firefox user 14040845, 7 years agoOn latest update, as soon as I open any private window it logs me off completely, I have to relogin to my paid pia user account to continue using it. Without private tabs it seems reliable enough, but any one single private tab - and it logs off. I've been paid user for more then a year now, but now I consider switching, since reliable vpn is required for my work.
Developer response
posted 7 years agoThank you for providing this feedback - we're sorry to hear you're experiencing this issue and we'd love to assist you. Please submit a support ticket here: https://www.privateinternetaccess.com/helpdesk/new-ticket We hope to hear from you soon! - Rated 5 out of 5by Firefox user 15009137, 7 years ago
- Rated 5 out of 5by Firefox user 14248630, 7 years ago
- Rated 5 out of 5by Michael Gallaher, 7 years ago
- Rated 4 out of 5by Firefox user 14957021, 8 years ago
- Rated 5 out of 5by Firefox user 14799026, 8 years ago
- Rated 5 out of 5by Firefox user 14012376, 8 years ago
- Rated 5 out of 5by Sam, 8 years ago
- Rated 5 out of 5by Firefox user 14699037, 8 years ago
- Rated 5 out of 5by Firefox user 14681599, 8 years ago
- Rated 5 out of 5by Firefox user 14673720, 8 years ago
- Rated 5 out of 5by Firefox user 14590637, 8 years ago
- Rated 1 out of 5by Miles B Huff, 8 years agoUPDATE: The plugin has been completely unusable for several months now. The problem is that it constantly asks for your username and password, there is no way to save them, and entering them just results in another prompt.
It's working relatively well so far, but there are a couple problems:
1. We're forced to use Firefox's builtin tracking protection (privacy.trackingprotection.pbmode.enabled). I really dislike this, because I prefer to use PrivacyBadger to dynamically block trackers. This should be user-configurable.
2. I'm prompted to relogin every time I open a Private Window. I would much prefer for it to work seamlessly, remembering my credentials the way it normally does.Developer response
posted 8 years agoWe appreciate all of our customer’s valuable insights, suggestions, and feedback!
Please utilize the following link to submit your suggestions:
https://www.privateinternetaccess.com/helpdesk/feedback - Rated 5 out of 5by Firefox user 14647333, 8 years ago
- Rated 4 out of 5by Firefox user 14635471, 8 years ago
- Rated 1 out of 5by Firefox user 12966707, 8 years agoMy experience with this . add-on is that it is unstable and unreliable. Tech support is trying very hard to help but we're getting nowhere.
Developer response
posted 8 years agoHello,
We are here to help you stay connected with the PIA Firefox extension. We are currently working on switching our IPs to new ones, since the previous ones are currently blacklisted. If you need any further assistance, would you please contact us at: helpdesk@privateinternetaccess.com so we can help you out further. Please use Attn: SMR in the subject. We look forward to helping you out on this matter!
- PIA Extension Team- Rated 4 out of 5by Max XIV, 8 years ago
- Rated 1 out of 5by Firefox user 13359827, 8 years agoNot working since update
https://i.imgur.com/MbDJp2q.pngDeveloper response
posted 8 years agoHello,
We are here to help you stay connected with the PIA Firefox extension. Would you please contact us at: helpdesk@privateinternetaccess.com so we can help you out further. Please use Attn: SMR in the subject. We look forward to helping you out on this matter!
- PIA Extension Team - Rated 5 out of 5by Firefox user 14596869, 8 years ago
- Rated 5 out of 5by Firefox user 14594545, 8 years ago