This is an excellent utility. I needed to also get the download companion which you are asked to install. Very easy to do this and I have found this then allows anything to be downloaded. I haven't had this utility fail to download anything yet. I used only the highest quality setting which I find is really good, I haven't bothered trying the less good options. Very highly recommended for anything that needs to be downloaded. I tried a few other utilities before I knew about this and they failed on a few sites - this has worked with everything. A definite 5 stars!!