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Reviews for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox by NordVPN

3.7 Stars out of 5
5
1,421
4
257
3
120
2
106
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2,493 reviews
  • by icstars, 4 years ago
    totally unnecessary add-on and i would personally suggest Mullvad over Nord

    reply to developer:

    sure, i'll provide more detail ... who ultimately owns Nord?

    Developer response

    posted 4 years ago
    Hello. We're sorry to hear about that. Could you maybe specify your review and give us more details about what exact issues did you experience with our services? We would like to help you resolve them. -R.L.
  • by Firefox user 16502166, 4 years ago
  • by Firefox user 16508307, 4 years ago
  • by Firefox user 15575184, 4 years ago
  • by Firefox user 15967439, 4 years ago
  • by Firefox user 16503602, 4 years ago
  • by Dark, 4 years ago
  • by moeassaidi, 4 years ago
  • by Firefox user 13058117, 4 years ago
    Does not work anymore. Although I have a paid account I just can't use it anymore. It says it can't connect to their servers and it does not show any country list. I can however connect through the desktop app without problems.
    Support Bot at support.nord-help.net does not have a option for firefox addon.

    Developer response

    posted 4 years ago
    Hello! Please do try to reinstall the NordVPN extension as well as clear the cache of your browser to check whether the issue persists. In case it does, you may choose General category whilst accessing our chat support and our team will surely assist to guide you through it. -Neo
  • by LAV53, 4 years ago
  • by Janeen, 4 years ago
  • by just, 4 years ago
    Needs improvement. Favorite countries could be added.

    Sometimes the complete list of countries does not show up, you have to logout and login again to see the whole list but somehow countries from recent connections work. So, a simple favorites list which is kept locally will do a lot more than recent connections.

    edt: Once more, I propose adding favorite countries/servers to prevent deleting cache, cookies or logging in-out everytime that error occurs.

    Developer response

    posted 4 years ago
    Hello! We'd strongly recommend to clear cache and cookies of the browser to check whether the issue persists. If so please make sure to contact our support team via live chat at support.nord-help.net -Neo
  • by cschrils, 4 years ago
    this thing does not connect, keep getting the same failed to connect error...

    Developer response

    posted 4 years ago
    Hello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -R.L.
  • by goofie, 4 years ago
  • by John, 4 years ago
  • by Firefox user 14912654, 4 years ago
  • by mushydom, 4 years ago
  • by Firefox user 12406103, 4 years ago
  • by robinson, 4 years ago
  • by dfmckee72, 4 years ago
  • by Firefox user 16354601, 4 years ago
  • by Mohammad Javed Idrisi, 4 years ago
    3rd class, so laggy , not good for video.

    Developer response

    posted 4 years ago
    Hello. Please try connecting to a few different locations to see if the issue persists. Also, try connecting to the country geographically closer to you. If the issue still persists, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.
  • by Mmm, 4 years ago
    NOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.

    EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.

    Developer response

    posted 4 years ago
    Hello! Please try contacting our customer support team at support.nordvpn.com if the issue persists after reinstalling our extension. We are ready to help 24/7! -L.L.
  • by Giladof, 4 years ago
    Can never search for a country, only quick connect works, help please?

    Developer response

    posted 4 years ago
    Hello. Please try reinstalling both the browser and the extension completely to see if the issue persists. In case that does not help, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.
  • by Firefox user 13610599, 4 years ago