Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,538 reviews
- Rated 5 out of 5by Firefox user 16503602, 4 years ago
- Rated 5 out of 5by Dark, 4 years ago
- Rated 5 out of 5by moeassaidi, 4 years ago
- Rated 1 out of 5by Firefox user 13058117, 4 years agoDoes not work anymore. Although I have a paid account I just can't use it anymore. It says it can't connect to their servers and it does not show any country list. I can however connect through the desktop app without problems.
Support Bot at support.nord-help.net does not have a option for firefox addon.Developer response
posted 4 years agoHello! Please do try to reinstall the NordVPN extension as well as clear the cache of your browser to check whether the issue persists. In case it does, you may choose General category whilst accessing our chat support and our team will surely assist to guide you through it. -Neo - Rated 1 out of 5by LAV53, 4 years ago
- Rated 2 out of 5by Janeen, 4 years ago
- Rated 3 out of 5by just, 4 years agoNeeds improvement. Favorite countries could be added.
Sometimes the complete list of countries does not show up, you have to logout and login again to see the whole list but somehow countries from recent connections work. So, a simple favorites list which is kept locally will do a lot more than recent connections.
edt: Once more, I propose adding favorite countries/servers to prevent deleting cache, cookies or logging in-out everytime that error occurs.Developer response
posted 4 years agoHello! We'd strongly recommend to clear cache and cookies of the browser to check whether the issue persists. If so please make sure to contact our support team via live chat at support.nord-help.net -Neo - Rated 1 out of 5by cschrils, 4 years agothis thing does not connect, keep getting the same failed to connect error...
Developer response
posted 4 years agoHello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -R.L. - Rated 4 out of 5by goofie, 4 years ago
- Rated 5 out of 5by John, 4 years ago
- Rated 5 out of 5by Firefox user 14912654, 4 years ago
- Rated 5 out of 5by mushydom, 4 years ago
- Rated 5 out of 5by Firefox user 12406103, 4 years ago
- Rated 5 out of 5by robinson, 4 years ago
- Rated 4 out of 5by dfmckee72, 4 years ago
- Rated 1 out of 5by Firefox user 16354601, 4 years ago
Developer response
posted 4 years agoHello. Please try connecting to a few different locations to see if the issue persists. Also, try connecting to the country geographically closer to you. If the issue still persists, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.- Rated 1 out of 5by Mmm, 4 years agoNOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.
EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.Developer response
posted 4 years agoHello! Please try contacting our customer support team at support.nordvpn.com if the issue persists after reinstalling our extension. We are ready to help 24/7! -L.L. - Rated 1 out of 5by Giladof, 4 years agoCan never search for a country, only quick connect works, help please?
Developer response
posted 4 years agoHello. Please try reinstalling both the browser and the extension completely to see if the issue persists. In case that does not help, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M. - Rated 4 out of 5by Firefox user 13610599, 4 years ago
- Rated 5 out of 5by Hooligans Holiday, 4 years ago
- Rated 4 out of 5by bot69, 4 years ago
- Rated 5 out of 5by Mr.Laukkanen, 4 years ago
- Rated 1 out of 5by Firefox user 14047791, 4 years agoRecaptcha for a privacy addon .. why not add in google analytics?!
I like the idea of Nordvpn as a solution but the recent update on the addon has included a recaptha, just to make the experience of having to login at every occasion even more sucky!!.. why the addon cannot remember the user is a human?.. fix it - don't just suggest reinstall.
Expect better from "the world’s #1 VPN".. the Linux experience is not as good as could be.Developer response
posted 4 years agoHello! Since the latest update the login process is performed through the NordAccount platform and you will receive a captcha prompt in case the login attempt seems suspicious. Sorry if this caused you any inconvenience. Nonetheless, our team is working on new approaches to improve the experience. -A.S. - Rated 1 out of 5by Luminiferous, 4 years agoЯ регулярно использую NordVPN на Win, Nix и Android уже второй год. Но этот аддон просто не работает от слова совсем! Я даже не могу пройти капчу, не говоря уже о вводе своих логин/пароль. Похоже причина в uMatrix и возможно других блокировщиках. Но я не собираюсь отключать их! Мне важна работа uMatrix.
Developer response
posted 4 years agoЗдравствуйте. Приносим извинения за неудобства. Попробуйте переустановить наше расширение. Если проблема не исчезнет, обратитесь в нашу службу поддержки по адресу support.nordvpn.com. - М.М.